Windows 10: PerformanceGuard Protection Plan for Laptops/Tablets 4-year need help opening case.

I have an MSI laptop purchased via the Microsoft Store that I also purchased the PerformanceGuard Protection Plan for Laptops/Tablets 4-year. Currently my laptop is exhibiting sporadic issues with the video. I have troubleshot via drivers and reload and feel it is something to do with the screen or video card. I cannot find information on your website for getting assistance from PerformanceGuard. How do I go about getting support with them. Laptop was purchased in December of 2021 so I still have over a year of support under the third party warranty.

:)

 

Bought a 4 year warranty in 2020, it's nonexistent.

In 2020 I bought a razer blade 15 laptop with a 4 year warranty. The receipt says "PerformanceGuard Protection Plan for Laptops/Tablets (4-year)"

I cannot find anything about how to use this. I have contacted support, I found a chat line and they told me to call the sales department because they can't help me. I called the number, which sent me right back to the support page and then hung up. I have no idea how to contact a real person who can help me. Everything leads to "surface" products and I don't think I bought one. I bought a razer blade laptop from Microsoft and I have a Microsoft receipt.

I just want to know if I can use my warranty that I paid almost $300 for.

Edit: There is no "device coverage" when I go to my devices page, btw. I cannot see anything about the warranty anywhere except on my receipt.

 

List your Spec and a one year update plan

As the title suggests. List out your main rig's spec and then illustrate out what you plan to upgrade within the next 12 months. I am talking REAL planned upgrades, not day dreaming of filling up your machine with 4 TitanXp and etc.

 

Need help connecting a Lenovo windows 10 laptop and Lenovo android 6.0.1 tablet

Hi,

Thank you for writing to Microsoft Community Forums.

Help me with the below mentioned details for better resolution.

1: How are you trying to connect Android tablet on Windows 10 laptop?

2: Are you trying to link your tablet with Windows 10 laptop or just trying to connect?

You can connect your tablet with laptop using USB cable and transfer data. However, if you want to link any device with your laptop, a phone number is required.



You can try the following steps to establish a connection with a phone number.

Step 1: To link your phone, open the Settings app on your computer and click or tap
Phone.

Step 2: Sign in to your Microsoft account if you aren't already and then click
Add a phone.

Step 3: Enter your phone number and click or tap
Send.

Step 4: You will receive a confirmation code texted to your phone to make the connection.

Step 5: Restart your PC and you'll see your phone listed on the Phone page in Settings, showing you that it's linked.

Hope it helps,

Muralidhar

Microsoft Forum Moderator