Windows 10: Performing Windows 10 Factory Reset on my Laptop - Stuck at RecoveryDVD Manager Screen

I've been attempting to factory reset my laptop for around 2 hours now and nothing happened besides it sitting at this screen. Any idea what it needs to continue or if this is as intended?

:)

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.

 

Windows 10 factory reset stuck at 99%

I decided to perform a complete factory reset (remove all files and data) on my laptop running Windows 10 as the performance was low. It has been 24 hours and it is still stuck at 99%. I want to ask if this is normal when performing factory reset. Should
I wait more or restart?

Laptop specs-

Make- Lenovo Z50-70

Intel i5-4210U 1.7GHz

4GB RAM

1 TB HDD

Windows 10 OS

Thanks.

 

Laptop factory reset stuck at 99%

Hi.

I have an Acer laptop. I bought it a year ago and it came with Windows 8.1. This laptop has been updated to Windows 10 last month and it's running slow recently, so I've decided to reset it to factory settings. I used the recovery tool in settings and clicked
on "remove everything" and "clean up the drive" options.

Now the laptop stuck on the starting screen that says "resetting this PC 99%" for about an hour.

I did did deleted the Windows.old folder using the disk clean up tool after I updated to Windows 10. Is this why it's unable to reset to factory settings? What should I do now?

Thanks!