Windows 10: Periodic Internet dropouts

Since about 3 months now i have been experiencing periodic about every 1-3 days, noted records coem later. When it happens, just plugging the ethernet cable out and back in works. Just restarting fixes the problem too. The cable is firm and it not loose. The Router even says the internet connection is completly fine at least it shows the connection as green which normally means connected where as grey means not connected. I have completly reset my system as well as upgraded to windows 11 and changed energy settings of the ethernet adapter. none of it worked. I hope someone knows whats going

:)

 

Internet Dropouts

For the last several months, I've been suffering internet dropouts on my PC. They are generally only for 5 to 10 seconds, although, the odd one lasts for over a minute. Some days there only a dozen or so dropouts,
other days there can be hundreds.

I have been using Net Monitor, which pings three DNS servers every 5 seconds. If the response is more than 200 ms for all 3 servers for more than 5 seconds, it reports a failure. During that time, I can't access
the internet.

It doesn't affect any other devices on the network.

It doesn't seem to matter if I have nothing open, the dropouts happen even when I'm not at my machine.

I've changed ISP.

My current ISP says there has been no drop in signal

I've tried both wired and WiFi

I've tried a wireless USB dongle

I've checked both the router and Windows logs - Windows reports a loss of DNS

I've tried different DNS suppliers - default is Google 8.8.8.8

I'm now at a loss for what to look at next.

Current System

Computer - HP 750-100nl

System Manufacturer HP

System Model 750-100nl

System Type Desktop

Motherboard Manufacturer HP

Motherboard Product 2B47

BIOS Version A0.18

SMBIOS Version 2.8

Secure Boot On

Operating System

Microsoft Windows 10 Home (64 bit)

Version 1803

OS Build 10.0.17134

Build Branch rs4_release

Locale Italian (Italy)

Windows Directory C:\Windows

System Directory C:\Windows\system32

.NET Framework Versions 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 3.5.30729.5003, 4.0.0.0, 4.7.03056

Installed Internet Browsers Google Chrome

Processor - Intel® Core™ i7-6700 CPU @ 3.40GHz

Manufacturer GenuineIntel

Description Intel64 Family 6 Model 94 Stepping 3

Architecture x64

No. of Cores 4

No. of Threads 8

Current Clock Speed 3408 MHz

Current Voltage 1.7

Level 2 Cache 1024 Kb

Level 3 Cache 8192 Kb

Processor Id BFEBFBFF000506E3

Revision 24067

Availability Running at full power

Chipset

Intel® 100 Series/C230 Series Chipset Family

Networking and I/O

Realtek PCIe GbE Family Controller

Manufacturer Realtek

Availability Running at full power

Status This device is working properly.

Installed True

MAC Address DC:FE:072:53:0C

Service Name rt640x64

Driver Provider Realtek

Driver Version 10.28.615.2018

Driver Date 6/15/2018

Device Id PCI\VEN_10EC&DEV_8168&SUBSYS_2B47103C&REV_10\4&33D1A2BA&0&00E6

Revision 10

Intel® Dual Band Wireless-AC 3165

Manufacturer Intel Corporation

Availability Running at full power

Status This device is working properly.

Installed True

MAC Address AC:2B:6E:66:8C:76

Service Name Netwtw04

Driver Provider Intel

Driver Version 19.51.14.1

Driver Date 5/27/2018

Device Id PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81\4&396630DF&0&00E0

Revision 81

Intel® Wireless Bluetooth®

Manufacturer Intel Corporation

Status OK

Driver Provider Intel Corporation

Driver Version 20.70.0.4

Driver Date 5/7/2018

Device Id USB\VID_8087&PID_0A2A&REV_0001

 

Struggling to fix the internet access which works only for short periods.

Hi Francesco,

Before I suggest you, I would like to know the Make and model number of the Computer?

Cause: Network drivers and network configuration issues can cause these problems to occur.

Let’s try the below step to fix the issue.

Method 1: Internet Connection troubleshooter.

• Press“Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click“Network & Internet”.
• Click on “Internet Connections”
• Follow the on-screen instruction to run the troubleshooter.

Method 2: If the above steps does not help, go to the below article and try the steps.

Fix Wi-Fi connection issues in Windows - Microsoft Support

Hope the above information helps you, and revert to us with the update regarding the internet issue.

Thank you.

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,