Windows 10: Periodic System Crash with Bug Check Code 10 (0x0000000A)

Hi,

My system has been crashing every couple of weeks. I've taken a look in Event Viewer and see multiple critical errors with ID 41/Bug Check Code 10 (0x0000000A). I ran the WhoCrashed software and it indicates that ntoskrnl.exe is somehow involved. I'm wondering what else I might do to diagnose this issue?

I ran the provided diagnostic tool and have attached the results.

:)

 

Bug check???? what does this code mean

First!: Download BlueScreenView

Then come back and tell use two (maybe three) things for each dump file:
1) What is the bug check code
2) What is the bug check string (if there is one)
3) What is the highlighted file name

The first two will be at the top pane window and the third will be on the lower pane window. We need all three (or two if no string) for each .dmp listed.

 

BSOD Bug Check Code 0x00000139


OK, do you have synchronisation enabled?
If you haven't, I suggest to do so, synchronisation saves the bookmarks, settings and extensions.

After you have enabled synchronisation, I suggest to wait a bit before continuing to make sure the settings are saved onto your account.

Remove Google Chrome (including history data) and install it again, but do NOT synch with your account.
Keep everything as how it should be in a new installation and do not

• modify any setting,
• create a bookmark
• add an extension

We need a clean browser for this test!

After you have installed Google Chrome again and nothing has been modified/added, try to crash your system.
If the system crashes, Google Chrome is causing the crashes.
If the system doesn't crash, a setting or extension is causing issues, most likely a setting.

Let me know how it goes

 

BSOD Bug Check Code 0x00000139


To be clear
ram = memtest86+
gpu = furmark

I have in the past asked someone to run furmark and prime95 although he also has an APU, he told me it ran fine and the results were good.

Tell me, why haven't you tried a few suggestions?

You are making it very difficult to find the cause for a few reasons

• Very less to no information of the background of what you were doing at the time of the crash and what is going on on your system in the background (what programs are running)
• No response to a few suggestions and thus no result, strategy is difficult to keep on as you are not trying everything.