Windows 10: Personal laptop admin user settings

Hi,I had to take a personal laptopt today to an it professional. Laptop suddenly experience blue screen, rebooted itself and since I completely lost access to WiFi. He has a look, said that laptop was fine but my windows account was compromised. Somebody took admin rights and able to change settings on my laptop. I'm only granted user rights.QuestionHow can I trace that individual?How can I regain admin rights?This is my own personal laptopThanks

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Settings/Personalization

Hi,

We suggest that you follow the steps below to put your settings back to default and see if it helps.

• Right-click your mouse on your desktop.
• Click on Personalize.
• Select Colors.
• Click on High contrast settings.
• From the drop-down menu, select None.
• Click Apply.
• Reboot the PC for the changes to take effect.

Let us know the result.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

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