Windows 10: Personal Vault "isn't up to date" message

My Personal Vault in OneDrive performed well until I uploaded two additional documents PDF and Excel spreadsheet. Unless I keep open the Personal Vault, I get the message "Your Personal Vault isn't up to date." Upon unlocking it, the red field with "x" mark over OneDrive icon disappears, only to reappear when the vault automatically becomes locked. The uploaded files are small and uploaded quickly.


Any solutions to syncing issue with the Personal Vault? Thanks.

:)

 

OneDrive Personal Vault cannot be unlocked on Windows10.

I was able to get rid of the Red X on my OneDrive icon and the error message saying that the Personal Vault could not be synchronized by doing the following:

1. Access the personal vault OnLine via the the View OnLine option from the desktop icon in the task bar.
   
2. Open the vault via the Web Browser and select all the files and folders in the vault.
3. Count all the files and folders presently in the Personal Vault.
4. Move all the files and folders out of the Personal Vault to another folder in your OneDrive.
5. Refresh and verify the Personal Vault is empty.
6. Verify all your important files have been successfully moved by verifying the folder and file count.
7. Disable the Personal Vault online via the Web browser.
8. Select the Personal Vault and attempt to delete it. A message "Cant delete Personal Vault' appears.
9. Click on 'Go to settings'.
10. Select the options to Disable the Personal Vault <Select Disable>. and "Disable" when asked are you sure. [NOTE: when you do this, any contents in the vault are irretrievably lost. So make sure it is empty first.]
11. Wait 30-60 seconds for your OneDrive desktop to synch.
12. Go back to the browser and select Enable on the Persona Vault window if it is still opened.
13. If you closed the window, select Settings in the upper right of online OneDrive (to the left of the question mark), select options, select Personal Vault from the left side menu, then select Enable.
14. A pop-up stating, "Your Personal Vault is back". Select 'got it'.
15. Click on OneDrive in the upper left corner of the browser screen.
16. Find your Personal Vault in your file/folder list.
17. Open it (you will have to authenticate to open).
18. Inspect the vault. It should be empty. In some cases there will be old "uncached" files that appears. It was the failed synching that caused the Red X. Reestablishing the Personal Vault allows the synch to proceed. Be careful as these files might not
    contain the most contemporaneous data.
19. You should now be able to use the Personal Vault as before without the Red X. You can move the files you moved out of the Personal Vault back into the Personal Vault - - begin careful to decide which version to keep of any duplicate files.

 

Personal Vault and synchronizing

Sorry for the delay.

Thank you for your reply.

As said, I am not familiar with Personal Vault yet.

I assumed (!) personal vault is some kind of protected folder.
My 2nd assumption is then that if I were add even a simple 1Kb text file to the personal vault, then the size + date/time stamp changes and then the entire vault would be synchronizing, taking a day or two when it is a 500MB personal vault...*Smile

 

Personal Vault

Hi AirGumby1944,

My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

You can try the following, these indications solved the problem with this same error code 0x8031b003 to other users.

1.- Move all the data in the personal vault to a new folder. In OneDrive online with the browser of your choice.

2. In OneDrive online, you deactivate the personal vault >> Personal vault settings >> Menu >> Personal vault options. Two warnings appear.

3. In the Explorer, you remove all the remains of the personal vault. There must be a link in the personal vault and a personal vault folder that stopped working.

4. Finally, you enable the personal vault, online in the browser.

When you open the personal vault locally, all data must be there.

Let me know if you have something else that I can help you with, I'd be happy to help.

Have a nice day

Regards,

Marc M.