Windows 10: Phantom key problem on the touch screen of my hp pavilion 15-eg0050wm

For a while, on my touch screen, I have the impression that I no longer control it. Indeed, I have trouble moving the cursor because it sometimes doesn't move anymore and stays in only one place on my screen. And I even have to lightly hold with my finger on the cursor and move it manually. I told a technician about this, and he told me that "the touch is about to fail and that it would be better to drop it or have a new screen". What should I do, knowing that I have already gotten used to my touch screen?

:)

 

touch screen

Thanks so much for answer me. I ha been trying do the steps but the problems its does not appears this option.

• HID-compliant touch screen, and select
  disable or enable. Only the

I do not know if its my version or my laptop. its HP Pavilion with windows 10.

 

HP Pavilion touch screen issues

Hey guys. I own a HP Pavilion 11 x360. A few days ago, I noticed that its touch screen isn't not responding. Please help me out.

 

HP Pavilion 15 randomly shuts down incorrectly if fast startup enabled

I've just updated an HP Pavilion 15 from Windows 8.1 to Windows 10 (Home 64 bit). If fast startup is enabled, the laptop freezes at the very least step of the shutting down process. The shutting down process goes like this:

1. First you click on shut down
2. The shut down screen appears
3. The screen turns off and then the fan starts to spin at high speed
4. After 4-5 seconds, the fan stops
5. The laptop is completely turned off, no lights are turned on (in most of PC's)

Well, my problem is that randomly, the Pavilion 15 freezes after step 4 has been completed, with the light of the ON/OFF button turned on forever. Sometimes it turns off correctly, but many other times this happens. If I disable the fast startup, this won't happen and it will always turn off correctly.

What can I do?
How is it that it's random?

I've tested this with no apps running on background, so that can't be the reason, besides, no apps or programs can freeze the system after the step 4 has been completed, since they are all shut down after step 1.

Also, the fast startup option was activated when I was using Windows 8.1 and never had a single problem with this laptop.