Windows 10: Phantom unread message in windows mail

Go to "C:\Users\%username%\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\"

Then backup et delete hxdxxxxx.xxx files.


That's work for me

:)

 

Windows 10 Mail Indicates Phantom Unread Message

I am having a problem with Windows 10 Mail in which the icon in my task bar, and the icon in the start menu, indicates that there is one (1) unread message available. However, all messages have been retrieved and read.

I had this problem before, quite some time ago, and reported it here in another thread. At that time, the solution offered solved my problem. However, this time, the solution is not working. I can't seem to get rid of the phantom unread email count.

 

Windows 10 Mail Indicates a Phantom Unread Message


Screenshot taken from another computer still have Mail app in the system.........

 

Windows 10 Mail Indicates a Phantom Unread Message


I'm using the simple Windows 10 mail app. Under "Accounts" I have an IMAP mail account and it has no indicator (no number) next to the account name indicating number of unread mails. That makes sense because I have no unread mail in that account. It's a gmail based account, and when I access via the web, there's no unread mail shown there either.

However, when I click on the account and I am looking under Folders, the Inbox items has a "1" indicating there's one unread mail note. I can't find any unread mail in the Inbox. I've closed the program and restarted it, and tried resyncing, but the indicator is still there.

Any ideas on where this "phantom" unread count comes from?