Windows 10: Phonak Hearing aids pair, but do not show up as audio devices in Windows 10

How do I get audio into my hearing aids, also I want this on MS TEAMS

:)

 

Phonak Hearing aids pair, but do not show up as audio devices in Windows 11 after update

Hearing aids were paired but following an update have not been able to show up as an audio device.

Phonak Hearing aids.

They do pair via bluetooth.

 

Phonak Hearing aids pair, but do not show up as audio devices in Windows 11 after update

Hi Mike, I'm John D, and I am happy to help you with this.

I understand how frustrating it can be to experience such issues, especially when it affects something as important as your hearing aids.

Based on the information you provided, I would suggest trying the troubleshooting steps outlined in this article: https://answers.microsoft.com/en-us/windows/for...

These steps include running the Bluetooth troubleshooter and checking the Bluetooth settings in Services.msc.

If these steps don't resolve the issue, you may want to consider uninstalling and reinstalling the Bluetooth driver for your hearing aids.

I hope these suggestions are helpful in resolving the issue.

Best regards,

John D.

Independent Advisor

 

Pairing hearing aids - device not detected

So, as a try, I was interested whether I could get sound on my hearing aids whilst watching a TV broadcast thru Microsoft Edge. Of course I can switch on the speakers but this is not desirable at times.

Along with my hearing aids I have a small device named ConnectClip. This device 'connects' other sound sources to my hearing aids. For instance, when listing to the radio on my smartphone.

Anyway, ConnectClip should be paired. I followed the video tutorial on this, that says nothing more than to enable Bluetooth, switched on the ConnectClip and select the device from the list at 'Add new device'.

As expected, it isn't that simple: the device is not detected.

I tried all kinds of settings but run out of ideas.


FWIW : at Control Panel > Network and Internet > Network Connections I do notice an entry
"Bluetooth Network Connection 2" reading 'Not connected'
I am not sure whether that has something to do with it though.

The Device Manager > Bluetooth does not show some kind of 'Bluetooth adapter'.

Windows 10 x64 19042.985
I can't verify the currently installed Bluetooth version.

Anyone any suggestions..??

Thanks!