Windows 10: Phone driver not working anymore and software won't reinstall

Discus and support Phone driver not working anymore and software won't reinstall in Windows 10 Software and Apps to solve the problem; Hi, I am having a problem with my phone driver not working anymore. I have a guess this might have happened as a result of recent Windows 10... Discussion in 'Windows 10 Software and Apps' started by Anupam, Sep 21, 2016.

  1. Anupam Win User

    Phone driver not working anymore and software won't reinstall


    Hi,

    I am having a problem with my phone driver not working anymore.

    I have a guess this might have happened as a result of recent Windows 10 Anniversary Update.

    I have an old Samsung phone, which connected fine with my desktop computer. The drivers for the phone were installed with Samsung Kies software.

    I had not connected the phone with the computer since a long time, since I don't use that phone anymore.

    However, today I connected the phone to take backup of some old files on it, and the phone won't connect anymore.

    I ran the troubleshoot connection on Samsung Kies, and a screen came up saying User Account Control on top and saying that "This app has been blocked for your protection". The exe of Samsung USB driver is shown as the file being blocked.

    There is only a "Close" button and nothing else.

    I tried to reinstall Samsung Kies software, but it is not installing because of the same error that pops up when I initiate the install. Same happens when I try to run it as administrator.

    I even tried setting UAC to its lowest level via the Control Panel, following the tutorial from this forum. The same blocking message still comes up.

    How can I get the USB driver to work so that the phone can connect to the computer?

    There is a link saying "Show information about the publisher's certificate", but it doesn't work when I click it.

    :)
     
    Anupam, Sep 21, 2016
    #1
  2. VicZZZ Win User

    Touchpad Scroll Won't Work

    I just upgraded from Windows 8 to Windows 10 and everything's fine except for the fact that my touchpad won't scroll anymore. It's driving me crazy! I've tried to update the driver software as well as roll it back and reinstall it, but nothing is working.
    Any advise?
     
    VicZZZ, Sep 21, 2016
    #2
  3. MariannKL Win User
    Unable to connect my Oneplus X phone to Windows 10 PC using MTP USB connection

    Jessen P, your suggestion did not help. After the latest Windows 10 update, MTP /usb connections for tablets and phones are not working anymore! I try fixing and reinstalling my LG phone worked. but all android tablets won't work with driver updates.
    Gives 'The drivers for this device are not installed. (Code 28) A service installation section in this INF is invalid.' Something is messed up!

    Please submit this for a fix in the next Windows 10 Update.
     
    MariannKL, Sep 21, 2016
    #3
  4. dalchina New Member

    Phone driver not working anymore and software won't reinstall

    dalchina, Sep 22, 2016
    #4
  5. Anupam Win User
    Thank you *Smile. I will try that and see what happens.

    Yes, I too guessed this was because of current changes regarding signing of drivers.
     
    Anupam, Sep 22, 2016
    #5
  6. Anupam Win User
    Thank you for pointing me in the right direction.

    I used the commands here to disable driver signature enforcement. It worked, and I was able to connect to my phone.

    Disable driver signature enforcement permanently in Windows 10

    I found using the command better in this case. The enforcement can be switched on or off with the commands, which is easier.
     
    Anupam, Sep 22, 2016
    #6
  7. dalchina New Member
    Good- thanks for letting us know.
     
    dalchina, Apr 5, 2018
    #7
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Phone driver not working anymore and software won't reinstall

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