Windows 10: Phone link and microphone not working

I have a wired logitech Pro X headset. The phone link works perfectly in everyway but when I try to make calls I cant speak. The microphone worksperfectly in other apps. I tried disabling audio enhancements, reinstalling audio drivers. Nothing worked. Please help me.

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Lumia 930 microphone doesn't work on speaker

Hi, I have same issue on Lumia 930, have tried the various steps proposed by Microsoft, have also tried updating software to Windows 10 but to no avail. While a number of posts on this topic suggest it is likely to be a hardware bug, my symptoms seem to
indicate software:

• while using the phone normally (not on speaker) the microphones work perfectly. IE microphones 1 and 2 at the bottom of the phone appear to be working 100%
• while using the phone on speaker, microphones 1 and 2 (see Problem with Lumia 930 second microphone for good photos of microphone locations) seem to be completely off
• while using phone on speaker, microphones 3 and 4 at the top of the phone seem to work reasonably as long as I'm close to the phone. Not as well as they should on a speakerphone though.
• microphone on headset works fine

This does look to be a very widespread issue ... any updates from Microsoft?

thanks

 

microphone is not working

Hi Junezryaz,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

I suggest you to run the microphone troubleshooter by following the steps below:

• Type “Troubleshooter” in the search box and press Enter.
• Click on ‘View All’ on the top left corner.
• Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.