Windows 10: Phone Link continually tells me I am not connected but also that I am connected. I do not...

It says this on the left but on the right it says:Why? And why don't I recieve phone call notifications anymore. I have a Samsung Galaxy S21U.

:)

 

My Phone Explorer not connecting

Phil,

'obtain the phone's ISP' = 'obtain the phone's IP' I assume

You can always connect it by USB to side-step the problem

To fix the problem:-
1 Get the IP from the phone MPE client's Settings page and tell MPE on the computer to use that.
2 Once you have successfully connected using that specific IP, change the computer's MPE, File, Settings, Connections back to AutoDetect and it will pick it up however you have it connected.

I have had to repeat this IP setting up after my phone has had an OS update so perhaps that's what has happened in your case as well.

Denis

 

"Your Phone" won't connect to phone after motherboard replacement

I've had the Your Phone app running for the last few months on my Windows 10 Pro PC, connecting to my LG V20 phone (Android v8). Last week my motherboard failed, so I replaced it and restored my Windows setup to a new SSD while I was at it.
Now the Your Phone app won't connect to my phone - it says: "We can't connect to your phone. Make sure that your PC and phone are connected to the internet".
The name of my phone (V20) is still displayed in the top left corner of the app Window. Both PC and phone are connected to the internet (via the same router). I have tried:
- Uninstalling and re-installing the Android app (and re-adding the necessary app permissions)
- Resetting the Your Phone PC app
The Android app says "Check your PC", and tells me to select "Send notification", but that option isn't available anywhere in the PC app that I can see.
Can anyone advise on how I can get re-connected to my phone?

- - - Updated - - -

...one step forward...one step back...after another re-installation of the Android app I was able to get as far as sending a notification from the PC app, and selected "Allow" when the notification came up on the phone. Now the phone says "Your phone and PC are linked", but the PC app still says "We can't connect to your phone"
????

 

My Phone Explorer connecting advice

I have never seen this error.

These suggestions are just ideas

1 Since you started off saying you had "established contact between my PC and MPE and started checking out the many useful services it provides" I wonder if you have since altered anything to do with the connection type [USB / WiFi hotspot / WiFi network / ...].

2 In the instructions listed in that MPE forum link, have you done the procedure in the line "ATTENTION: On Android 4.2.2 and newer the USB-Debugging option is hidden, here is a tutorial how to unlock USB-Debugging for this devices:"? Here's a direct link to the right page in their forum - How to use MyPhoneExplorer with an Android Device - MPEForum
{I've now added this link to the earlier post because I realised that I had referred to it within a general MPE forum link as just some sort of 'info' link even though it was crucial}
3 Connect the phone by USB and check it appears as a drive in File explorer & that you can browse it [you don't need MPE for this to work and any problems would probably mean the correct driver had not been installed]

4 Do you get the same error if the phone is disconnected [i.e. it is a problem on the computer rather than between the computer & the phone]?

5 Does the phone's MPE client start running when you try to run MPE on the computer? Does Google PlayStore show that it needs updating? We used to have to start it separately but mine just starts automatically these days.

6 Do you get the same error whether it is a WiFi connection or USB connection? Or have you only tried USB so far?


Denis