Windows 10: Phone Link does not make calls. How can I fix this?

Discus and support Phone Link does not make calls. How can I fix this? in Windows 10 Gaming to solve the problem; I have a BARROT Bluetooth Adapter. Windows Phone Link does not do calls, saying I need Bluetooth on my PC. Under device manager there is a Question... Discussion in 'Windows 10 Gaming' started by JanHough, Jun 23, 2025 at 11:32 AM.

  1. JanHough Win User

    Phone Link does not make calls. How can I fix this?


    I have a BARROT Bluetooth Adapter. Windows Phone Link does not do calls, saying I need Bluetooth on my PC. Under device manager there is a Question mark under Bluetooth Peripheral Device and SMS/MMS. here are no drivers installed. The device IDs are BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_VID&0001009e_PID&4039 and BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_LOCALMFG&08e7

    :)
     
  2. MisterEd Win User

    Phone Link vs Samsung Flow vs Samsung Dex?

    I found out about the problem when I ran games on the phone using Phone Link. Assuming that the PC is connected to the phone with Phone link On the phone if you look at the Bluetooth settings you will see that:
    • Calls = Enabled
    • Audio = Not available
    Phone Link does not make calls. How can I fix this? 400499d1700001094t-phone-link-vs-samsung-flow-vs-samsung-dex-btaudio1.jpg
    However, on the PC if you run Bluetooth Audio Receiver and open a connection to the phone then On the phone if you look at the Bluetooth settings you will see that:
    • Calls = Enabled
    • Audio = Enabled
    Phone Link does not make calls. How can I fix this? 400500d1700001125t-phone-link-vs-samsung-flow-vs-samsung-dex-btaudio2.jpg
     
  3. Muax Ja Win User
    Old call will not delete out of Phone Link on my pc

    If you're facing difficulties in removing an old phone call entry from the Phone Link app on your PC, even after trying common troubleshooting steps like uninstalling, reinstalling, and clearing cache/storage, you might need to take more advanced steps to resolve the issue. Here are some suggestions:

    1. Sync and Refresh Data: Make sure that your Phone Link app is synced with your phone's call history. Sometimes, issues can arise if the sync between the app and your phone isn't functioning properly. Check if there's an option to manually sync or refresh the call history within the app settings.
    2. Check Phone Permissions: Ensure that the Phone Link app on your PC has the necessary permissions to access your phone's call history. Sometimes, issues can occur if the app doesn't have the right permissions.
    3. Check for Updates: Ensure that both the Phone Link app on your PC and the associated app on your phone are up to date. Outdated software can sometimes cause glitches and unexpected behavior.
    4. Contact App Support: If the issue persists, reach out to the app's support team. They might have encountered similar issues before and could provide guidance specific to their app's functionality.
    5. Reset App Settings: If the app has an option to reset settings or clear data (not just cache), consider using this option. However, be cautious as this might remove any personalized settings or configurations you've made within the app.
    6. Windows Updates: If you're using Windows, make sure your operating system is up to date. Sometimes, Windows updates can include bug fixes that might address issues with third-party apps.
    7. Temporary Workaround: If the above steps don't resolve the issue and the old call log entry is causing inconvenience, you might consider using the Phone Link app on a different device if possible.
    8. Patiently Wait: Sometimes, syncing and cloud services can take some time to update and reflect changes. It's possible that the old call log entry might eventually disappear on its own as the synchronization process catches up.
    Remember that each app's behavior can vary, and specific steps might differ based on the app's design. If you're unsure about the right steps to take, don't hesitate to reach out to the app's support or help documentation for more detailed assistance.
     
  4. AStima Win User

    Phone Link does not make calls. How can I fix this?

    phone link not working. Keeps cutting out on phone calls.

    I tried the first thing you suggested but when I look at the list of installed apps, phone link was not listed. So I skipped that and went straight to the second thing you suggested and that worked. Thank you so much. Is it a problem that the phone link at is not appearing in my installed apps? I really appreciate you taking the time to help me.
     
Thema:

Phone Link does not make calls. How can I fix this?

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