Windows 10: Phone Link not generating a QR code or PIN.

I have bought a new laptop which came with Windows 11 and I was introduced to Phone Linking, so thought of giving it a try. Logged into the Microsoft account as it asked me and went through the steps, getting stuck at the QR or PIN generation with a message popping up saying "It's not you it's us. We seem to have service problems, please try again" or something like that. I have tried a couple of fixes I've found online but it doesn't seem to change the outcome. Any hints?

:)

 

Link to Windows fails to generate QR code

I have never had a problem using Phone Link with My Samsung S21 when connecting to any of my desktop computers using a wired network connection or my laptops using a wireless connection. Note if there is a problem I just remove the respective devices on both ends and tried again. BTW, I am using my ASUS laptop with Phone Link but it is not a registered device for my Microsoft account. ON PC 1. Click Get Started

2. Click Sign In

3. Click Pair with QR code. QR code is shown on PC screen.

[B]ON PHONE[/B] 1. Start Link to Windows

2. Select Add computer

3. Select Continue. Point phone at QR code on computer screen to scan code. When done setup is complete.

 

Link to Windows fails to generate QR code

My new phone was linked to windows at one point but stopped connecting. So I removed the phone on the PC and the PC in the phone app to start from scratch. When I get to the PC app trying to generate the QR code it either fails, saying "it's not you it's us..try again later", or hangs. Same results with a PIN. My MS account shows my PC as the only device.

 

my phone app not generating a pin or qr code

my phone won't even generate a QR code or pin. I've tried many fixes but to no avail. please help.