Windows 10: Phone Link not working for Messaging or Calls

Discus and support Phone Link not working for Messaging or Calls in Windows 10 Software and Apps to solve the problem; I Have an iPhone and am trying to set up my phone link and I have gotten it set up to the point that i am receiving notifications for everything... Discussion in 'Windows 10 Software and Apps' started by KatieFortney, Apr 17, 2024.

  1. Phone Link not working for Messaging or Calls


    I Have an iPhone and am trying to set up my phone link and I have gotten it set up to the point that i am receiving notifications for everything however I cannot send messages, receive messages, or do anything relating to calls. All of my settings are on however when I go into Bluetooth on my iPhone to turn on the messaging and contacts information the option simply is not there. I can see the setting to toggle notifications but that is the only option available to me. Ive tried to re-pair it several times but always have the same issues.

    :)
     
    KatieFortney, Apr 17, 2024
    #1

  2. Windows Phone Link - Messages Send Notification not working

    Yes, the laptop is listed as a connected device. The basic connection/link appears intact.

    That video must be old (it calls the PC app "Your Phone" rather than "Phone Link" for a start), and in the video at 01:44 the button is called "Open Settings on Phone" rather than "Send Notification", so the demonstration here seems to work a bit differently. Nonetheless, that shows the exact step in the process that doesn't work for me. All the stuff beforehand succeeds smoothly. All the stuff after that works fine too.

    ¯\_(ツ)_/¯
     
    Chris Davoren, Apr 17, 2024
    #2
  3. Windows Phone Link - Messages Send Notification not working

    Thank you for your reply Mosken_L, your assistance is appreciated.

    The information you've listed is:

    • System version: Windows (10) Version 22H2 (OS Build 19045.2604) - I try to keep this up-to-date
    • Phone Link version: 1.22122.94.0
    • Link to Windows version: 1.22122.147.0
    The Microsoft store and the Phone Link app itself state there are no updates available and it is up-to-date. The Google Play store on the Galaxy S22 lists the Link to Windows app as being up-to-date also.

    Windows Settings / Windows Update lists no major pending updates, apart from its usual annoying message about upgrading to Windows 11 which I do not yet wish to do.

    It does seem to be only this particular function that is not working. I am even receiving WhatsApp messages on the Windows PC, but because the Messages "Send Notification" is not working, I am currently unable to receive traditional SMS/MMS messages. I can even screen cast successfully.

    Edit: I have done followed all the suggestions on the troubleshooting page, and have even tried reinstalling both Phone Link and Link to Windows, without success.

    Thank you for any help that you can provide.
     
    Chris Davoren, Apr 17, 2024
    #3
  4. bradavon Win User

    Phone Link not working for Messaging or Calls

    Your Phone App: Ringtone and Call quality terrible?

    Hi,

    Anyone help with this? Thanks.

    Windows 10 version: 1909 (Build: 18363.815)
    Your Phone App version: 1.20041.85.0
    Your Phone Companion Link to Windows app version: 1.20041.82.0
    Link to Windows Service version: 1.0.5.2.30

    Samsung Galaxy S10: Android 10 / OneUI 2.1

    It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through the Your Phone app are terrible: Constant crackling, tapping whatever you want to call it. Kind of like coins being dropped.

    All other aspects of Your Phone work wonderfully.

    I've tried:

    Phone:

    1. Bluetooth: Unpairing the Surface Pro X
    2. Your Phone Companion App: Clearing Application Data/Cache
    Surface Pro X:

    1. Settings -> Bluetooth: Unpairing the phone
    2. Settings -> Phone: Unlinking the phone
    3. Settings -> Apps: Your Phone App: Repair and Reset
    I then set it all up again which went through all fine.

    I've also tried:

    1. Device Manager -> All Bluetooth Drivers -> Update Driver
    2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.
    I suspect the issue is related to the Your Phone App and Bluetooth but don't know where to check next?

    Because the crackling noise seems to be bluetooth related.

    Thanks

    - - - Updated - - -

    Anyone?

    Thanks
     
    bradavon, Apr 17, 2024
    #4
Thema:

Phone Link not working for Messaging or Calls

Loading...
  1. Phone Link not working for Messaging or Calls - Similar Threads - Phone Link working

  2. Phone Link working for messages and notifications but not for calls

    in Windows 10 Gaming
    Phone Link working for messages and notifications but not for calls: I've set up phone link on my desktop and laptop and both work with messages and notifications, but when I switch to calls, I get error messages On laptop it asks if I have already set up a mobile device with another app I haven't. On the desktop it gives an error about...
  3. Phone Link working for messages and notifications but not for calls

    in Windows 10 Software and Apps
    Phone Link working for messages and notifications but not for calls: I've set up phone link on my desktop and laptop and both work with messages and notifications, but when I switch to calls, I get error messages On laptop it asks if I have already set up a mobile device with another app I haven't. On the desktop it gives an error about...
  4. Phone Link Calls arent working.

    in Windows 10 Gaming
    Phone Link Calls arent working.: Hi there! I'm hoping someone can help me. I have a Surface Pro 8 running Windows 11 and my phone is a Samsung Zfold5 running Android 14 Samsung One UI 6.1. The Phone Link app works perfectly for everything except the calls screen. I've tried to uninstall and reinstall, and...
  5. Phone Link Calls arent working.

    in Windows 10 Software and Apps
    Phone Link Calls arent working.: Hi there! I'm hoping someone can help me. I have a Surface Pro 8 running Windows 11 and my phone is a Samsung Zfold5 running Android 14 Samsung One UI 6.1. The Phone Link app works perfectly for everything except the calls screen. I've tried to uninstall and reinstall, and...
  6. Phone Link not working for Messaging or Calls

    in Windows 10 Gaming
    Phone Link not working for Messaging or Calls: I Have an iPhone and am trying to set up my phone link and I have gotten it set up to the point that i am receiving notifications for everything however I cannot send messages, receive messages, or do anything relating to calls. All of my settings are on however when I go...
  7. Your Phone or Phone Link call feature is not working

    in Windows 10 Gaming
    Your Phone or Phone Link call feature is not working: I have tried all possible solutions as explained on Microsoft site... but still can not make a call.It keeps displaying Get Started in Call screen. I have clicked it many times.. but every time I click it says Getting things ready... waits for 1 or 2 minutes and again comes...
  8. Your Phone or Phone Link call feature is not working

    in Windows 10 Software and Apps
    Your Phone or Phone Link call feature is not working: I have tried all possible solutions as explained on Microsoft site... but still can not make a call.It keeps displaying Get Started in Call screen. I have clicked it many times.. but every time I click it says Getting things ready... waits for 1 or 2 minutes and again comes...
  9. Phone Link calling

    in Windows 10 Gaming
    Phone Link calling: Can anyone offer suggestions about how I can improve my system to better utilize the calling feature of Phone Link. Calls cut in and out, people complain they can't hear me, and I have a lot of problems with automated attendents. I am using my Webcam microphone for input and...
  10. Phone Link calling

    in Windows 10 Software and Apps
    Phone Link calling: Can anyone offer suggestions about how I can improve my system to better utilize the calling feature of Phone Link. Calls cut in and out, people complain they can't hear me, and I have a lot of problems with automated attendents. I am using my Webcam microphone for input and...