Windows 10: Phone link set up not working

Discus and support Phone link set up not working in Windows 10 Software and Apps to solve the problem; Hello,I just switched to Windows 11 and wanted to link my PC and my phone again with the Phone Link app. But I get stuck on the "Pair devices" screen... Discussion in 'Windows 10 Software and Apps' started by Mathis Jupiter, Feb 22, 2023.

  1. Phone link set up not working


    Hello,I just switched to Windows 11 and wanted to link my PC and my phone again with the Phone Link app. But I get stuck on the "Pair devices" screen after scanning the QR code correctly like if the app did not understand that i just scanned the QR code with my phone.I tried all of the troubleshooting steps, none worked. I tried resetting the app both on my PC and phone and still nothing. I tried updating Windows and Microsoft Store Apps, still not worked.I'm on Windows 11 Home 22H2 OS Build: 22621.1265.My phone is on Android 7.1.1Thank you.

    :)
     
    Mathis Jupiter, Feb 22, 2023
    #1

  2. Your Phone app not working

    Perhaps this may be of help clearing up some confusion.

    If you do a search for "Your Phone" via the Windows 10 start menu, the result takes you to the "Your Phone" app page, which gives you the options to connect/sync your computer to your phone. It is the settings on that page that I have struggled with, because they lead you nowhere, with no way to complete the process. At least, that is my experience.

    But there is another choice in that also shows up farther down in the start menu "Your Phone" the search results called "Link your phone". It takes you to a different settings page titled "Your Phone", but gives you options not found on the Your Phone "app" page, including the ability to add a device, and most importantly, "unlink" your phone. This is the crucial step, which will lead you to the next step of re-linking your phone on your computer. You will come across a popup that displays a QR code (you will be asked to scan this QR code in a further step), and you will be asked to install the the Your Phone app on your phone (even if it is already installed), upon which it will then offer you to confirm the process by either scanning the QR code, or signing into Microsoft.

    For me, for whatever reason, scanning the QR code did not work, but signing into Microsoft did complete the process.
     
    kitpzyxmsir, Feb 22, 2023
    #2
  3. BubbaW Win User
    Stop Windows 10 from asking to link phone to computer

    Besides Group Policy, what other ways have you tried ?
    Do you utilize Shared experiences, Share across devices ?

    Unlink your phone from your PC running Windows 10, use these steps:

    • Open Settings.
    • Click on Phone.
    • Click the Unlink this PC option. Unlink your phone from computer.
    • Click the Home button.
    • Click on Devices.
    • Click on Bluetooth & other devices.
    • Select your phone.
    • Click the Remove device button.
     
    BubbaW, Feb 22, 2023
    #3
  4. Phone link set up not working

    Your Phone App - Link to Windows not working

    Has anyone found the secret to getting the Your Phone - Link to Windows App working correctly?
    Looking at the number of posts in other forums saying they have problems there is clearly a major issue with this App. It's a pity because it used to work quite well before recent Windows updates.
    Basically my phone (Samsung A515) will connect to Your Phone on my PC and I can see the headers of Notifications on my PC. If I try to read Messages or access Photos or open Desktop Apps it says I need permissions and asks me to click on a link to send a permission request to my phone. It never arrives. I don't see any permission request. Also it doesn't say what permissions are missing nor how to enable them.
    The response from MS is always to ensure that your phone and PC Apps are at the latest version (they are). I suspect there is a major bug in this App, yet others seem to suggest that it does work. Hopelessly confused.
    Winver: 21H1 19043 1237.
     
    Colonel Stack, Feb 22, 2023
    #4
Thema:

Phone link set up not working

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