Windows 10: Phone number not receiving reset code

edwinogbu · Jan 9, 2022

Pls I need help. The situation started when I was locked out of my Google account. It was 2-factor verified and I lost the access codes. Apparently Google can't helppoor.I can't access my Microsoft account because they keep sending password reset code to my Google mail. I tried using the "send to phone number" method but the code never comes don't know if it has to do with my location country.I tried using "recovery form" method but it has been unsuccessful twice. I need help guy's, am urrently having a meltdown. My whole Life is in both Microsoft and Google accounts, I can't afford to lo

:)

Kari · Jan 9, 2022

Microsoft account and phone number linked

Microsoft account password recovery requires two verification codes being sent using two different verification methods. Each Microsoft account has at least two verification methods, the phone number and additional email address which are asked and required when you set up a new Microsoft account with a new hotmail.com or outlook.com email or using a third party email.

When the thief who got your phone tries to recover your password, all your verification methods / security info phone numbers and email addresses will be listed for him to select one. OK, the thief naturally selects your phone number, gets the code sent as a text message, and enters it.

But, clicking Next after entering the code he needs to select another security info contact (phone / email) from the list to receive second verification code.

Password recovery is not possible with just your phone, the system is clever enough to make it impossible by requiring two codes being sent to two different phones and / or emails.

You can add as many phone numbers and email address as you wish as security info contacts at https://account.live.com/proofs/mana...&refp=security. I wholeheartedly recommend that you add at least another security email address; if you only have one phone number and one email added, those which were required when you set up the Microsoft account, and that thief got your phone, the recovery would be as impossible to you as it is to him, you both having access to just one of required two verification methods.

meebers · Jan 9, 2022

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.

NavyLCDR · Jan 9, 2022

Microsoft account and phone number linked

Microsoft sends a text to the phone number with a code that you then have to enter to recover your password. They have to be able to receive the actual text message, not just have the phone number.

Windows 10: Phone number not receiving reset code

Phone number not receiving reset code

Phone number not receiving reset code

Phone number not receiving reset code

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