Windows 10: PHONE SCAM HELP

My friend gets this scam [think] saying your security support is closing & you will be open to viruses, a woman recording & she gives a # [bet then they charge $$$$ for just calling? Also, maybe not USA too] & she is def but can hear a little with her c. implant. But she does not know what to do, she asks me so I am asking here. Thanks & happy holidays & God bless.


bob

:)

 

Phone scam


I now get no more weird foreign voices claiming to be from Microsoft's technical dept and many other such scams. We have been inundated with rubbish calls- before I added a call blocker device this reached 6 or 7 a day.

In the UK service providers have added a new free service that means callers are challenged to leave a short message, then press #. My phone then rings, and I have the option to add the caller to my approved list, accept this call but not add it, or simply not take the call.

I can manually add numbers to the blocked or approved list on line or using my phone.

The downside is any valid service (library reservations, some bank services) that rely on automated calls fail.

I have asked my service provider to consider adding a way to temporarily suspend the service.

 

Scam call?

Yes you did the right thing

Definitely a scam.

Do not trust unsolicited calls. Do not provide any personal information.

Suggestion to read/watch:

• Avoid tech support phone scams
• Beware of Phony Emails &Tech Support Scams
  
• Tech Support Scams – Help & Resource Page

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection