Windows 10: phonelink calls setup says connect bluetooth, when i say yes, it says its already paired...

phonelink appwindows 11connects fine via wireless. when i want to enable calls, it says connect bluetooth. when i say connect, it says already connected. but calls feature still not there. i have disconnected phone, closed app, tried multiple times and no luck.

:)

 

Windows 10 says bluetooth headphones are connected but also not connected

This is one of those nightmare issues where it seems to only be a problem between one computer and one device. The headphones connect just fine on other windows 10 machines, and other bluetooth headphones connect just fine to this computer.

Details:

Upon adding the device in bluetooth, windows says the headphones are connected, but the headphones do not indicate they are connected. The headphones are listed with three separate entries in the bluetooth settings window, under input devices, audio, and unspecified, but this is also the case on the computer where the headphones work just fine. In playback devices, the headphones are listed, but show as disconnected. Selecting "connect" does nothing.

In Devices and printers, the headphones show as connected and troubleshooter finds no problems. If the devices were paired by selecting the available devices listing that the headphone instructions say to select, the right-click menu does not show the "control" option. If paired by selecting the other listing, the control option will be there, but the only option will be to use the device as a proximity lock. Also pairing this way will cause the default windows 10 bluetooth settings window to minimize instantly whenever opened until the device is removed.

Steps already taken:

Used both device manager and a driver utility to check for for driver updates, uninstalled bluetooth devices and drivers and reinstalled, ran sfc /scannow, restarted pc and re-paired headphones numerous times.

 

Windows 10 Bluetooth says paired and connected but not working.

It says my Bluetooth headset is paired and connected but it actually isn't because I can't make calls on it.

*****Post moved to the appropriate forum category*****

 

Phonelink Calls Feature with Bluetooth USB Adapter

Hi Geoffrey, my name is John D. an independent advisor happy to help you with this.

I understand that you're having trouble making phone calls through Phonelink using your TP-Link Bluetooth nano USB adapter. Here are some troubleshooting steps you can try:

> Ensure your phone is connected to the adapter and not just paired with it.

> Check if your phone is set up to allow phone calls through Bluetooth.

> Ensure your PC is configured to use your adapter for audio.

> Try a different Bluetooth adapter or app to make phone calls.

If none of these steps work, Phonelink may not support making phone calls through Bluetooth USB adapters. Feel free to reach out if you have any further questions or concerns.

Best regards,

John D.

Independent Advisor