Windows 10: PhoneLink - Not pairing with app or manually iphone

When the phonelink app for came out, it was working great with my Iphone. Had no issues pairing over bluetooth or otherwise. Unfortunately, since about 2-3 weeks ago, the phonelink app kept telling me it was having trouble connecting to my phone. Since then I have tried the following. Turning on/off bluetooth on both devices, checking updates for the phonelink app and windows updates and finally, removing the iphone completely from setting and from phonelink app. I also ran the bluetooth troubler shooter to no avail. Now when I try to pair, I get stuck in the pair device screen on both the app

:)

 

PhoneLink for iPhone

WHEN will PhoneLink work with iPhones??!!

I use the app daily with my Android, which is getting a bit long in the tooth. (It's a Galaxy Note 9.)

I would REALLY like to switch to a 14 Pro, but not without PhoneLink.

HELP!

 

Phonelink for iPhone, wrong version in MS app store?

The Microsoft Answer page at Use Phone Link App with an iOS device - Microsoft Community indicates the version of the phonelink app in the app store is the one that supports iPhone. When I go to the app store from my Win 11 laptop, the only version I can get still says "iPhone coming soon". Specifically, the answer page says "Phone Link app version 1.23012.169.0 or newer from the Microsoft Store". There is no such version in the store that I can find.

 

iPhone to pc Bluetooth

Hi DianeFrigon,

Thank you for writing to Microsoft Community Forums



You may want to answer these questions to get more clarity on this issue:

1. Are you getting any error message?
   
2. Have you made any changes to the computer prior to the issue?
   
3. Did you try paring Android mobile to PC?
   

I suggest you to follow the below steps and check if it helps.

Step 1:

Turn on Bluetooth on your iPhone which you link to pair on Windows PC.

Note: Turn on Bluetooth on iPhone, tap settings, tap Bluetooth, and then turn on Bluetooth.

1. Open settings on Windows 10 PC
   
2. Select Devices and select Bluetooth
   
3. Below Manage Bluetooth devices select, turn on the Bluetooth option.
   
   
4. Windows 10 will start searching for Bluetooth devices, in few seconds, your IPhone name will appear in manage Bluetooth devices sections.
   
5. Click on pair button
   
6. It will prompt for the passcode on Windows 10 PC
   
7. Check whether passcode is appearing on your IPhone
   
8. Click Yes button on your PC, and then tap pair option on your IPhone to pair with Windows 10 PC via Bluetooth.
   

Hope it helps

Let us know if you got the help you needed by clicking Yes Or No.



Mithin EJ

Microsoft Community- Moderator