Windows 10: Phonelink with personal office account non-work

Hi,I am trying to setup phonelink from my laptop and my Samsung S10 phone.I can login to phonelink on laptop with my personal office email *** Email address is removed for privacy *** but when I try to link it on my phone and it takes me to office login, it says "This type of account doesn't work with this particular service".I am not sure if this is because my email is not the typical live.com/office.com domain but I do have a valid Microsoft office account with this email.Can you check what might be wrong.Note: I am aware that phonelink does not work with business/work microsoft accounts but this is not my case.

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Office 365 on Continuum

The following steps worked for me (don't ask me how or why ):

• Click any office app on windows phone.
• In the screen, it shows New, Browse & recent files. It also shows my name/account at the top-right.
• Clicking on you name/account at top-right shows 2 accounts associated with this application.
  • Personal Account
  • Official Account
• Clicking on any of these accounts, only gives an option to sign-out.
• Since Microsoft Support technical team suggested that I reset my device. I did not want to reinstall all the apps, take backups & then reconfigure all of these again after the reset, unless it was the only option left.
• With no better option, I clicked sign-out on both the accounts listed in step 4 above. I then signed in with my official account. I was able to create new Office documents now.
• I logged-in to my other personal account also now. My office app still worked & allows me to access onedrive associated with both my personal & business accounts.

I was facing the same issues & even had multiple calls with Microsoft Support & waiting for a resolution.

Going through the above thread, I realized that multiple Microsoft accounts (personal & office) are associated with these apps. When I signed out of both these accounts from within the app & signed back in, I was able to edit using the office apps.

Hope this helps!

 

Microsoft To Do can now share lists from personal to work accounts

Source: https://techcommunity.microsoft.com/...s/ba-p/1733030