Windows 10: Phones can connect to wifi but laptops and computers can'twirelessly and with cable please...

The other day everything was working fine. But just last night while my cousin was playing he was disconnected to the internet while we the ones using phones are connected. I opened my laptop and to my surprise I can't connect to the internet either using my ethernet cable, but I can connect wirelessly.


He then decided to restart the router for 15 minutes, then after that I wasn't able to connect wirelessly again. I've done lots of ways to recover it but nothing's changed. When I troubleshoot it says that my computer appears to be correctly configured but the device or resource www.microsoft.com is not responding.


I hope my question gets noticed, this is my first time asking here. Thank you in advance to anyone who will send help. I will check this from time to time.

:)

 

Wifi not connecting without Ethernet cable


Basically what happened before: After updating to Windows 10, my computer was not showing any network options. (The icon says "Not connected - No connections are available) Going into Control Panel/Network and Internet/Network Connections, it then says "Local Area Connection Network cable unplugged". I ran diagnostics and it said to plug in the ethernet cable to the network adaptor. So my wifi connection will not work with my laptop unless directly connected to by the ethernet cable. Wifi works fine with phones, ipods/ipads, and another laptop that was also updated to windows 10/a desktop still using windows 8.

 

laptop can't find wifi but connects with ethernet cable

Please try these troubleshooting steps that may help.

1. Make sure the router SSID broadcast is on.
   
2. Change the wifi channel to see if it resolves the problem.
   
3. Enter the SSID and WPA2 password manually and see if the laptop connects.
   
4. Temporarily turn off the encryption.
   
5. We go into device manager & check updates for wifi drivers, we may need to simply update the driver.
   
6. We go to Settings - Network & Internet - Status - Change Adapter Options, then right-clicked 'Ethernet' and disabled it. We do the same with wifi. Then we (with Ethernet still disabled) enabled wifi. It should re-connect to your wifi after a while.
   
7. We have to disconnect our Ethernet cable from our laptop and follow the steps:
   Start>Control Panel>Network and Sharing Center>Manage Wireless Networks and remove all wireless connections by right click on it and select Remove network from the drop down menu. After doing this, close the windows and scan for the wifi networks.
   Click on the available network and select connect. After a while, we will be asked to give a password for our wifi connection. Type the password and click on connect button. And now will be connected to our wifi network via wireless.
   
8. First is to disconnect the internet cable from the laptop then uninstall/reinstall the wifi adapter.
   Go to Device Manager and uninstall the wifi adapter.
   Once uninstalled, reboot the laptop and it should reinstall the driver automatically.
   After the reboot do try connecting to your wireless network again.
   If all these will not work, do also make sure that the wireless adapter is enabled. Depending the model of your laptop there should be key combinations on how to enable/disable it.
   

 

using mob phone connected to i/net via public wifi to connect laptop


Hi, recently purchased new laptop with windows 10 installed. I currently use public/open wifi connection to connect to the internet for non private surfing (private matters dealt with via payg dongle). However, this open wifi connection can be erratic (whereas previous laptop running windows 7 connected as and when requested). Once connected, it is faultless and speedy enough for my needs. I have also marked this connection as ‘automatic’.
I know that it is not the signal strength, it is simply the initial connection, with which my new laptop seems to struggle with! My screen shows all available networks so is picking up all correct signals. When I click ‘connect’ it will go through the motions for approx 2-3 seconds and then say ‘unable to connect to this network’ and other times, it will say ‘connecting’ and will go through these motions, and will continue to say ‘connecting’ for 15 minutes and longer or until I get sick of waiting!
On the occasions when it does finally ‘connect’, it will begin with a message in the ‘action centre’ saying ‘click on message to connect to open wifi’-it will then go to the open/public wifi homepage and connect-from thereon, I am fine.
Why won’t my laptop connect as easily to open wifi as last machine did on windows 7, and why does it continually say ‘unable to connect to internet’ or remain in ‘connecting’ mode?
A further query I have (apologies) is when my laptop refuses to connect to internet as above, my mobile phone connects to the open wifi easily so I certainly know that it is not the distance that is in question, or the strength of signal-bearing this in mind, is it possible to connect my laptop and mobile phone via usb and possible to use my phone when it is connected to the open wifi source to connect my laptop to internet via this route? If so, would somebody give me step by step instructions to connect this way, please. The phone I currently have is a 3g sony xperia mini pro (which I am sure you can gather I have had for few years now!)
Many thanks for all replies and all assistance is gratefully received.