Windows 10: Phono with USB to Laptop Issue

I am having an issue when trying to record albums using USB to a laptop.


I am using a Sony PS-LX310Bt Phono using USB to a Dell Inspiron Laptop with Windows 10.


Everything on the system was working fine to the point when I added the USB Cable.


The USB Audio Codec did load as the Recording Default once the USB Cable was plugged into the laptop.


However there was an error message received after the USB Cable was plugged in:


captureclient.getnextpacketsizefailed 88890004


I ran the troubleshoot option for this sound issue but received a message that only some of the errors could be resolved not all.


Just wondering what my next step should be.


Thanks

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

surface book USB to phono jack adapter

Hi , I took the plunge and bought a surface book but don't like where the earphone jack is on top right corner of screen . Am I able to use a USB to phono adapter ( to place the adapter in one of the USB 3.0 slots on the keyboard edge) and have any of you had experience of this set up .

Regards

 

Issue with USB ports turning off

Hi Mattx1,

Thank you for posting your question in the Microsoft Community.

1. Does the issue occur with all the USB devices plugged in to the PC?
   
2. Does the issue occur when you plug in the USB device to any of the UISB port on the PC?
   
3. Did you make any changes to the PC prior to this issue?
   

Let us try these steps one by one to check if that makes any difference.

Step 1: Suggest you to run the Hardware and Devices Troubleshooter and check if that helps.

1. From the Settings screen, choose Update & Security.
   
2. Select Troubleshoot. Look for Hardware and Devices Troubleshooter and run it.
   
3. Follow the on-screen direction to complete the process and if required please apply the fix it.
   
4. Once it is done, please reboot the computer and check the status.
   

Step 2: Suggest you to uninstall and reinstall the USB drivers on the PC to check if that helps.

1. Press ‘Windows + R’ keys, type ‘devmgmt.msc’ in run window and press Enter.
   
2. In Device Manager, expand "Universal Serial Bus Controllers".
   
3. Right click a device under "Universal Serial Bus Controllers" and click uninstall.
   
4. Perform same step for other devices. When completed, restart the computer.
   

All USB controllers will reinstall automatically.

Article for Reference.

Automatically diagnose and fix Windows USB problems:
https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator