Windows 10: Photo app crashes after a few seconds after opening

Discus and support Photo app crashes after a few seconds after opening in Windows 10 Software and Apps to solve the problem; Hello, After installing and enjoying Windows 10 for a few weeks, I am having problems with the Photo app. I was able to open it up with no problems... Discussion in 'Windows 10 Software and Apps' started by acortes61, Sep 25, 2015.

  1. ACORTES61
    acortes61 Win User

    Photo app crashes after a few seconds after opening


    Hello,

    After installing and enjoying Windows 10 for a few weeks, I am having problems with the Photo app.
    I was able to open it up with no problems and it showed me all my pictures but I few days ago, I opened it up and it quit after a few seconds. I kept open it with the same results: it opens , acts as if it is loading some pictures but it quits by itself after about 5-7 seconds.

    If this helps, I am providing with an error report from Windows 10.

    Any help you provide, it is greatly appreciated.

    Description
    Faulting Application Path: C:\Windows\System32\backgroundTaskHost.exe


    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: Microsoft.Windows.Photos_15.827.16340.0_x64__8wekyb3d8bbwe
    Application Name: praid:App
    Application Version: 10.0.10240.16384
    Application Timestamp: 559f38c5
    Fault Module Name: combase.dll
    Fault Module Version: 10.0.10240.16384
    Fault Module Timestamp: 559f3aac
    Exception Code: 8007000f
    Exception Offset: 000000000018eed5
    OS Version: 10.0.10240.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 4e04
    Additional Information 2: 4e04198441076616020be331832253ac
    Additional Information 3: 1162
    Additional Information 4: 1162a3e8923fc1b00fc7a4ba18acaa81


    Extra information about the problem
    Bucket ID: 74a7c76a81240b32a6b223014a97a74e (133192349268)

    :)
     
    acortes61, Sep 25, 2015
    #1
  2. GREG CARMACK - WINDOWS MVP
    Greg Carmack - Windows MVP Win User

    Settings App crashes few seconds after opening.

    The DISM step includes how to do this. Please read it all.

    I'd go ahead and skip to the Repair Upgrade with latest media to save time.

    DISM is only needed if SFC cannot repair System files.
     
    Greg Carmack - Windows MVP, Sep 25, 2015
    #2
  3. ABHISHEKAN
    AbhishekAN Win User
    Settings App crashes few seconds after opening.

    Hi Greg,

    I ran this command now :

    And I get the following output. It asks for path.
    Photo app crashes after a few seconds after opening [​IMG]


    What do I do?

    Should I replace .installlocation with a path to my C: drive or something?

    Thanks!
     
    AbhishekAN, Sep 25, 2015
    #3
  4. DUSTSAILOR
    DustSailor Win User

    Photo app crashes after a few seconds after opening

    DustSailor, Sep 25, 2015
    #4
  5. ACORTES61
    acortes61 Win User
    Thanks for your suggestion but unfortunately it did not work. I did try other solutions like uninstalling/ reinstalling the Photos app with the same result; although now the app closes/quits after about 2-3 seconds.

    I really hope Microsoft works on a solution to this headache.

    Thanks again for your reply
     
    acortes61, Apr 5, 2018
    #5
Thema:

Photo app crashes after a few seconds after opening

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