Windows 10: photo app note work

photo app not work

:)

 

The 'Photos' app for photo viewing has disappeared.

I do not understand this, when I returned to the PC later today my original settings had returned to the start screen, including one other tile which I had also lost but had not yet re-instated. Also the original list of 'All apps' had returned to the start
screen, including 'Photos'. There is nothing that I am aware of having done that should have caused the original disappearance of some apps from the 'All apps' list and their associated tiles, or that could have caused them to return.

It has therefore been unnecessary to follow your suggested steps, though I have done so anyway and it works as suggested. Note that I had followed your steps 1 & 2 earlier which is why I knew 'Photos' had not disappeared from the PC but was simply not
visible on the 'All apps' list and hence my inability to re-pin the tile.

Thank you for your reply and understanding my frustration.

 

Windows 10 Photo app

Hi Luka,

There is a possibility that there is an app or a driver conflicting with the photos app and causes this issue to arise. We suggest that you follow these troubleshooting steps to fix this.

• Uninstall the Photos app.
• Perform Clean Boot - This troubleshooting step makes sure that there are no third party apps is causing software conflicts
  as it only loads minimum drivers and startup programs. Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the KB article to boot the computer in normal
  startup after fixing the issue.
• Reinstall the Photos app.

Please let us know about the results.

 

Photos App not working in windows 10

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I would suggest you to follow the below methods.

Method: 1

Try running windows app troubleshooter & check if the issue persists.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



Method: 2

Follow the below steps to update apps from store.

• Open Windows store.
• Click on the sign in icon next to the search option.
• Select the option download & update.
• Click on the check for the updates.

Method: 3

I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to uninstall the Photo app.
  
  • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.