Windows 10: Photo app stalls when trying to trim a video.

Discus and support Photo app stalls when trying to trim a video. in Windows 10 Software and Apps to solve the problem; I seem to be unable to trim videos in the Photo app. Usually stalls at around 20% and would sit there long term without saving the trim. It had worked... Discussion in 'Windows 10 Software and Apps' started by chzuck, Oct 12, 2023.

  1. chzuck Win User

    Photo app stalls when trying to trim a video.


    I seem to be unable to trim videos in the Photo app. Usually stalls at around 20% and would sit there long term without saving the trim. It had worked fine before the last update. Ideas?

    :)
     
    chzuck, Oct 12, 2023
    #1
  2. martin Win User

    Photos app - trim a video - error

    Hello, I am trying to use the built-in Windows 10 Photos app to trim a video. I have the video playing in the Photos app and click "Trim Video" at the top. I move the sliders to select the start and end points. I click "Save a copy" at top-right. The app says "It looks as though you don't have permissions to save changes to this file. Try saving a copy instead." Having just clicked "Save a copy", I am confused as to why this error message is appearing. I've tried copying the .mp4 to my VIDEOS folder on C: drive with the same result. Some research has suggested to run the Photos app as Administrator, but I can't figure out how to do that. Any suggestions on how to trim a video would be appreciated! Thanks,
     
    martin, Oct 12, 2023
    #2
  3. dmitttri Win User
    Microsoft Photos - problem with video trimming

    Hi Greg,

    thanks for your feedback. However, the links provided do not address my issue. I will repeat the procedure on how to reporduce the problem I reported, with Photos Version 2023.10030.7003.0:

    1) I have a video which original aspect ratio is 16:9

    2) Right click on the video and choose Open in Photos

    3) Once video is open in Photos, I choose Trim (a button located on the top stripe, Trim (CTRL +E))

    4) Then I choose start and end of the trimmed video and choose "Save as copy"

    5) Resulting video has ascept ratio 4:3, which is a bug in the application

    What I wanted to point out is that this refers to a bug in the Photos application, because Trim operation is expected to produce the exact same video format, with same codec, bitrate, aspect, etc..

    Furthermore, when I open a video in Photos app, there is no option to set aspect or anything else. To be more precise, any application which opens a video should respect aspect ration embedded in the video file itself, but seems Photos don't respect it.

    I definitely don't want to use Video Editor, with so many unecessary additional steps like "New Project", "Import Video" (which makes another copy in the Library).

    My intention was to do simple trimming on many video files, with just 3 steps, Open in Photos, Trim, Save As. But this operation changes the aspect of the original video, and this is the exact problem I am trying to report
     
    dmitttri, Oct 12, 2023
    #3
  4. Photo app stalls when trying to trim a video.

    Cannot save trimmed videos using the Photos App

    I have a couple videos that I want to trim down in the Photos App; however, every time I attempt to trim the video, Photos would crash. After crashing, a trimmed file of the video would show up, but I cannot view the new clip.
     
    KernelCatsup, Oct 12, 2023
    #4
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Photo app stalls when trying to trim a video.

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