Windows 10: Photo import will NOT work

I have been trying since last night to get my photos to import to my desktop to my phone. I have updated so many things. I have cleared storages on computer. I have tried so many things and it just will not work. The same box pops up every time saying that items did not port. Every once in a while I can get one or two to go through. Please help

:)

 

importing photos

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties as you are unable to import pictures from your iPhone to the PC using Photos app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)?
  
• Which app/program are you using to import the photos?
  
• Did you try different USB cable to connect the iPhone?
  
• Does it happens on all the USB port on the PC?
  
• Were you able to import photos before using Photos app on the PC?

Meanwhile, we would suggest you to perform these steps if you are using
Photos app to import the pictures and check.



Step 1: Reset Photos App

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Photos app.
   
4. Select the app and click on Advanced
   option.
   
5. Click on Reset and once you see a
   tick mark, then relaunch and check.
   

Step 2:
Uninstall app using Power shell command

1. Press Windows + X key and select Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage
   
3. Close the PowerShell command and restart the PC.
   
4. Reinstall the Photos app from Microsoft Store and check.
   

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Unable to import photos

Hi Georgio,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How are you trying to import photos?
• Are you getting any error message?

You may follow the steps provided below and check if it helps to resolve the issue

Windows 10 has a built-in troubleshooter to check and fix issues with Devices. I would suggest you to run this troubleshooter to check if the issue is with your hardware and devices.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter
  

I suggest you to refer the link below and check if it helps

http://windows.microsoft.com/en-in/windows-8/import-photos-videos

It applies to Windows 10 also.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you

 

Import photos from SD Card in Photo Gallery using Autoplay

Hi,

I suggest you to follow the steps provided below and check if it helps.

• Type Autoplay Settings in the Search box and press Enter.
• Under Choose Autoplay defaults, select the option required from the drop down list for
  Removable drive and Memory card and close the Window.
• Restart the system and check for status.

I suggest you to try importing the photos using photo app as below and check if it helps.

• In the search box type photo.
• Click on the photo app.
• On the right hand top corner click on import option.
• Before that you need to plug in SD card where you have saved the photos.

Also refer the steps provided by
Ruth Buruga replied on March 21, 2016 in the below link:

Windows 10 Import pictures from SD card

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.