Windows 10: Photos and facial recognition

LIke a lot of people, facial recognition in Photos does not work for me. My 20,000 photos have thousands of faces recognised in Google. On my iphone the People tag in in the OneDrive app has thousands of people photos from the same database of photos. Photos from either my or my wife''s IDs on PC has a few dozen faces for a handful of individuals.


Yes I have the latest version of Windows.

Yes I have the latest version of Photos.

Yes I have reinstalled the app.

Yes I gave repaired the app.

Yes I have reset the app.


Today I noticed some thing I had come across before. In SETTING there is a list of folders where the collection is located. If I click on one of these folders I get an error message;


LOCATION IS NOT AVAILABLE


This is odd. The photos from this location appear in the collection and the location is available via File Explorer. Is this the source of the facial recognition error.? Why can file explorer see a location and Photos cannot?

Responses from MS would be particularly welcome as long as they start from the premise that;


Yes I have the latest version of Windows.

Yes I have the latest version of Photos.

Yes I have reinstalled the app.

Yes I gave repaired the app.

Yes I have reset the app.

:)

 

Windows Photo and facial recognition.

I'd like to reawaken this thread, as the original question was not answered.

I had read articles suggesting that the Photos app wouldgain facial recognition as part of the creators update, but now the update is arriving, this does not seem to be in the list of enhancements.

As a user still of MS Photo Gallery, I'm eagerly awaiting this function so that I can streamline the apps needed to manage/view my photos.

 

facial recognition

Hello,

Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
trying to turn off the Facial Recognition feature for Windows Hello or for the
Windows 10 Camera app?

If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

• Go to Settings.
• Select Accounts.
• Click Sign-in options.
• Under Picture password, click Remove.

However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

• Open the Windows 10 Camera app.
• Click the Gear icon located at the upper right corner of the screen.
• Scroll down, click Send Feedback.

Let us know if you have other questions.

 

Facial recognition

Hello Bill,

We need to do further investigation on your concern so that we will know why the facial recognition quit working:

• Have you recently made any changes/updates prior to this issue?
• Is there an error message when you try to sign using facial recognition?
• What is the make and model of your computer?

In the meantime, I would suggest that you perform the troubleshooting steps in this
article.

We will wait for your response.

Regards.