Windows 10: Photos App crashing regularly - Windows 10 2004 (Video included)

Discus and support Photos App crashing regularly - Windows 10 2004 (Video included) in Windows 10 Ask Insider to solve the problem; My photos app is crashing regularly since version 2004. I already reinstalled Windows but it didn't fix the issue. Most of the time I need to open... Discussion in 'Windows 10 Ask Insider' started by /u/Nordikk, Jul 31, 2020.

  1. Photos App crashing regularly - Windows 10 2004 (Video included)


    My photos app is crashing regularly since version 2004. I already reinstalled Windows but it didn't fix the issue. Most of the time I need to open photos with a third-party app like Image Glass or wait for the photos app to work again. I've made a screen recording of the issue.



    Any ideas how to fix it?

    submitted by /u/Nordikk
    [link] [comments]

    :)
     
    /u/Nordikk, Jul 31, 2020
    #1

  2. WINDOWS 10 PHOTO APP CONSTANTLY CLOSES, CRASHES

    I did all the steps suggested, including removing and reinstalling the app, but the Photos app still crashes and locks up. If this ever improves, I will let the group know.
     
    MichaelWentzel, Jul 31, 2020
    #2
  3. abn505 Win User
    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Jul 31, 2020
    #3
  4. ben201 Win User

    Photos App crashing regularly - Windows 10 2004 (Video included)

    Windows Photos App crashes

    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Jul 31, 2020
    #4
Thema:

Photos App crashing regularly - Windows 10 2004 (Video included)

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