Windows 10: PHOTOS App doesn't finish exporting

Morning

I've tried repeated times to create a video on the Photos App but it only ever gets half way exported then seems to freeze.

I read a few bits online and think I reinstalled the app but no joy. Have seen something about needing to upgrade drivers but I don't know what that means - I am a complete amateur!

Any help appreciated. Thank you :

:)

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows 10 built in photos app not exporting video

I have Windows 10 build 1809. I created a video with the built in Photos app, when I try to export the video it does not give the option to save the video to any location. The app just says exporting then goes back to the editing screen.

I've searched for the video file in file explorer with the modification date when the video was exported with no results. Using Power shell I uninstalled the photos app. I didn't get any feedback from Power shell was finished uninstalling the photos app. After that I reinstalled the app with the store. Of course I repeated the export process I got the same results.

I'm thinking of re-registering the photos app, but I think I'll get the same results. I'm hoping that I don't need to do a in place upgrade. Where should I go next?

Thanks in advance.