Windows 10: photos app getting crashed when trying to save photos as copy

Discus and support photos app getting crashed when trying to save photos as copy in Windows 10 Software and Apps to solve the problem; .Save option is working only save as copy is not working and get the app crash without any error message... Discussion in 'Windows 10 Software and Apps' started by Ashik M.S, Feb 13, 2024.

  1. ASHIK M.S
    Ashik M.S Win User

    photos app getting crashed when trying to save photos as copy


    .Save option is working only save as copy is not working and get the app crash without any error message

    :)
     
    Ashik M.S, Feb 13, 2024
    #1
  2. STEVE C
    Steve C Win User

    Photos app crashes when trying to print

    Does it crash if you try a different printer? Suggest you uninstall the printer driver then reinstall the latest driver. I guess you have uninstalled/reinstalled the Photos app? Have you tried the Store Apps Troubleshooter, sfc /scannow, chkdsk c; /f etc.?
     
    Steve C, Feb 13, 2024
    #2
  3. ABN505
    abn505 Win User
    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Feb 13, 2024
    #3
  4. BEN201
    ben201 Win User

    photos app getting crashed when trying to save photos as copy

    Windows Photos App crashes

    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Feb 13, 2024
    #4
Thema:

photos app getting crashed when trying to save photos as copy

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