Windows 10: Photos app not working after Win 10 update KB5004945

Hello All,My system got update KB5004945 yesterday and today when I tried to open photos I am getting below error while opening any photo.The app didn't startI tried all solutions shared in earlier threads but nothing helped.Run TroubleshootRepair & Reset the appCleared Windows Store cacheUninstalled and reinstalled with Powershell commandDid anyone faced same issue? Please help someone to resolve this.Thanks in advance

:)

 

win 10 photos app does not work

Hi David,

You may want to try these steps:

Update Windows and Photos App

If the problem Windows 10 Photos App not working is system-related, or the Photos App conflicts with the system, it’s a good choice for you to update your Windows operating system and Photos App on your PC to get the issue fixed.

How to update Windows:

Step 1: Press the Windows key and click the Settings icon.

Step 2: Choose Update & Security > Windows Update and check for updates.

Step 3: Install the updates on your Windows PC if there are new updates available.

How to update Photos App:

Go to Microsoft Store, search for Microsoft Photos, and check for updates. Install the latest version of Photos App on your Windows 10 PC if there are new updates available.

Reset Photos App on Windows 10 PC

The effectiveness of this tip has been proven in solving the Windows 10 Photos App not working issue. Follow the steps below to reset the Photos App on your Windows 10 PC and see whether the problem is solved.

Step 1: Click the Windows key and choose Settings.

Step 2: Go to System > Apps & features. (Choose Apps under Settings if you don’t find Apps & features under System.)

Step 3: Search for Photos and click it.

Step 4: Choose Advanced options and click Reset.

Run Apps Troubleshooter

Windows provide you a built-in feature to solve the problems related to the Apps you got from Microsoft Store, which is App Troubleshooter. Here is the way to run it.

Step 1: Open Settings App in Windows 10.

Step 2: Go to Update & Security > Troubleshoot.

Step 3: Scroll down to click Windows Store Apps and choose Run the troubleshooter.

Step 4: Follow the on-screen instructions, reboot your computer, and see whether the problem still exists.

Reinstall Photos App in Windows 10

It’s possible that the Photos App on your PC is corrupted, which lead to the Windows 10 Photos App not working issue. If that’s the case, you just need to reinstall Photos App on your PC: first completely remove Photos App from your computer, and then go to
Microsoft Store to reinstall it. Here are the detailed steps to do it.

Step 1: Right-click the Windows icon on your taskbar and choose Windows PowerShell (Admin).

Step 2: Type in the following command in the window and hit Enter.

get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

Step 3: Wait for the process to be finished, and then reboot your PC running Windows 10.

Step 4: Go to Microsoft Store on your computer and search for Microsoft Photos.

Step 5: Download and install the Photos App on your Windows 10 PC.

Please let us know if one of these steps solved your issue.

Thanks and regards,

 

Windows 10 Photos app not working

Hello,

We'll be glad to help. Let's go ahead and get the issue resolved.

We would suggest you to follow the following methods listed below.

Method: 1

Try running windows app troubleshooter & check if the issue persists.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



Method: 2

Follow the below steps to update apps from store.

• Open Windows store.
• Click on the sign in icon next to the search option.
• Select the option download & update.
• Click on the check for the updates.

Method: 3

We would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
• Right click on the Windows PowerShell and select Run as administrator.
• Enter the below command to uninstall the Photo app.
  • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on Photos app for Windows help.

Let us know if these methods been helpful to you. If the issue persists, send us a message and we'll be here to help you further.

Thank you.

 

Photos App not working in windows 10

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I would suggest you to follow the below methods.

Method: 1

Try running windows app troubleshooter & check if the issue persists.

Fix problems with apps from Microsoft Store



Method: 2

Follow the below steps to update apps from store.

• Open Windows store.
• Click on the sign in icon next to the search option.
• Select the option download & update.
• Click on the check for the updates.

Method: 3

I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to uninstall the Photo app.
  
  • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.