Windows 10: Photos app, Video Project does not open anymore

This afternoon I made the mistake of closing the Video Project I had been working on all day. It is a 3+ hour video with custom background music. I was very disappointed to see that it didn't open anymore.


When I click on it, it starts loading, then after 5 minutes or so it just closes the window and that's it. No error, no nothing. I already updated it to the latest update. Saw a tip where you click on the three dots in the upper corner, go to settings and go back to have it loaded and ready for editing, but that didn't work for me either. It is a huge file, so that might be part of the problem (it was very slow before). When I go to settings it just freezes and I can't do anything with it for at least ten minutes (haven't tried longer, if that works I'll let you know and stop complaining).


This is so frustrating! I put many hours into the project to make it work with the music in the background. I've seen many people complain about problems like this, please fix this. It is still happening!


Does anybody have any tips? Anything that might help me fix this?

:)

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Video projects in photo app

Hi there, thanks for your question.

Once you've finished creating your video in the Photos app, you can follow these steps to finalize it:

- Select Export or share.

- Choose a file size.

- When it’s ready, select Share to social media, email, or another app.

More information on video projects in the Photos app here:

https://support.microsoft.com/en-ca/help/17205/...

Please let me know if you need further support! Thanks!

 

My video project in photo app seems corrupt

I have a 50 minute video project containing photos and music. When I open the video project it lists the photos in the project library pane but the storyboard is completely blank.

I regularly use the backup project option thinking that if anything goes wrong, I could revert back to the latest backup but there seems to be no way of opening any of my vpb files. I have not Sync'd to OneDrive preferring to store everything local and using
my preferred cloud backup solution.

Have I lost nearly a weeks work creating this video?