Windows 10: Photos App

Hello,

From one day to the other my Windows Photos App stopped working... When opening a picture I get an error message like this:





I don't know how to re-install the app either.

Anyone have an idea how to fix this please?

Thanks in advance.

:)

 

trying to import photos using "photos" app. the app thinks that all of the photos are new despite the fact that most of them were already uploaded in the computer

someone???

 

trying to import photos using "photos" app. the app thinks that all of the photos are new despite the fact that most of them were already uploaded in the computer

hi ruth!

i'm using the same method of importing as shown in the link you sent.

i connect the camera to the laptop, and then press the 'import' button. it always recognize only the new photos from the camera. but now, it recognize all of them as new.

thank you!

 

Can find microsofts photo app in the store, just type photo in search window after you open up the store. Try and reinstall

 

Yes it is in the store, but is says "Installed" and only the option to open the app, not to re-install.
When I open the app that way, it just force closes in a sec without any message.

 

Read this tutorial on how to remove photo app, should be option #2
https://www.tenforums.com/tutorials/4...dows-10-a.html

 

You could also try to use the windows trouble shooter to repair the photo app also. here is the link for trouble shooter.
http://windows.microsoft.com/en-us/w...r-windows-apps

 

Thx for the info Mike.

Unfortunately the troubleshooter didn't find anything. I was able to uninstall and re-install the Photo App via the link you provided, but after that I still have the same issue *Sad

 

I don't have a solution for you.
I just want to suggest an alternative............. restore Windows Photo Viewer which is part of Windows 7.
https://www.tenforums.com/tutorials/1...dows-10-a.html

Personally I use Windows Photo Gallery. That's because I have Windows Essentials installed and I have been using it since Vista.

 

Hi, presumably you have neither disk images (very strongly recommended as Windows is fragile) nor system restore points.
This is not a unique situation as you've probably found when searching the web.

Do you keep any sort of record of changes you make.. did you make any prior to this occurring?
Did any sort of update occur?

One suggestion I've seen is to reassociate jpg with another program (check it opens the file) and then associate it back with Photos.
You might want to check other image types handled by Photos as well.

For a basic normal sequence of checks try:
remote procedure call failed opening a photo jpg file - Microsoft Community
Scroll down/search (quite way) to Anshul Khanna and go from there for basic ideas.

The intention is to retry Photos after each step.

One of many such reports:
http://earthwithsun.com/questions/96...mage-with-phot