Windows 10: Photos on OneDrive will not open if copied to another folder on my PC

I have .heic photos that originated from my iPhone that I had uploaded to OneDrive. On both my desktop and laptop when I open them, they will open just fine on the photos app. But if I copy them on to a local folder on my PC and try to open them, I'll get a message that says this on the photos app: "[filename].heic We can't open this file." I'm trying to copy all of my photos to another hard drive so I have a backup of them. How do I fix it so that way they can be opened when copied over?

:)

 

Preview Pane for Images/Some Thumbnails/Photos not Working Only on OneDrive Folder

The preview pane and thumbnails as well as the Photos app are not working, but only on my OneDrive folder. It works fine on an exact copy of the same files that are not in the OneDrive synced folder structure (and known to Windows as being OneDrive).

• Open OneDrive Folder, navigate to photos directory
• Sony Raw images (.ARW) do not show thumbnails. (I have the Sony plug in installed)
• Double click on a raw file, Photos says "We can't open this file."
• Click on a jpeg file, and with preview window turned on, no preview appears
• Double click on jpeg file, opens fine in Photos, and then the preview window image appears

• Navigate to a directory that is not synced to OneDrive
• Sony Raw thumbnails show up fine. They also show up in the preview window.
• Double click on Raw file and Photos opens it up without problems

• Back to OneDrive photo directory
• Copy raw file to desktop
• Immediately the thumbnail appears and the file can be opened with Photos. The same file that it can't open from Explorer in the OneDrive directory

This is only happening on my desktop. My laptop is fine. Both same versions of Windows 10 Version 1709 OS Build 16299.19

 

How to copy and paste photos from one folder to another.

Hi Randy,



Thank you for posting your query in Microsoft Community.

I understand your concern. I will do my best to fix the issue.



Let’s try simple steps and check if this helps. Follow the below steps:

• 
  Open the photo folder location, right click on the photo and select Copy from the drop down.
  
• Now go to the folder location where you wanted to paste the photo, right click on the on the blank space and Select paste from the drop down.
  

Hop this helps let us know the result.

 

onedrive duplicating my folders...

Hi.

Again, onedrive is going crazy and is duplicating my main folder, full of subfolders. It's locking me out of all my files. I have windows 10, Office 365 home. I paused synch at the moment before I have 1000 copy of my folder, which I can't open anyway!
Please don't ask me any question that will further delay the repair. Simply give me a step by step solution and then improve onedrive so this won't happen again to so many of us. I suggest you also add "onedrive" in the list of "Windows Topics" below since
thousands of users have issues with it.

Thanks

Michel

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