Windows 10: Photos opening and closing

Hello...

I have a client who uses the Photos program on his Windows 10 computer. When he opens Photos it displays a blank black screen and then closes. It is only open for a few seconds.

Does anyone have any idea how to fix this without changing the whole computer?

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

Lost default photo viewer after profile rebuild

Thanks Brink. I've tried those steps before i started searching Google. After the profile rebuild i don't have the Photo app listed to choose to make it default in either the system settings for default apps or the Open With option.

I can't even find it doing a search. Seems to have been removed somehow with the profile rebuild, which doesn't make sense.

Might be helpful to list what i've done I've done the open with check, the choose default program in the system menu, tried that in device manager default programs also. I've checked the programs and features Turn windows features on/off and it's not listed there (never thought it was but that was a suggestion), searched the MS Store, it's not listed there either.

I don't like playing in the registry unless i have defined steps and haven't found anything for this yet, just the Win7 version like in my OP.

 

Issue with closing all minimized photos.

I'm using Windows 10 Home, but the issue is the same on my laptop, Windows 10 Pro.

Here is the steps to replicate the issue.

1. Have no photos open.
   
2. Open a single photo.
   
3. Minimize that photo.
   
4. Open a second photo.
   
5. Minimize that photo as well.
   
6. Right click on the photos on the taskbar. Click "Close all windows"
   

Issue is: the photos don't close. You need to open each of the minimized photos, and once the photo pops up, it will immediately close.

I contacted Windows support today and spent literally, 5 hours on support! At the end, and after much troubleshooting, restarting, updating, all those kinds of things. The support agent had told me that a colleague of theirs, or something like that, has the same issue. And that point we knew that it wasn't an issue specific to my machine. The agent told me that they were going to mark the issue as UNRESOLVED, and put the issue up with a supervisor, and then maybe the supervisor would put the issue up to the development team. The agent also told me to come here and post my experiences. So here I am.