Windows 10: Pictures Compressed When Viewed/Accessed in File Explorer.

I have a WD MyCloud network drive for mass storage. I noticed that when photos stored on the drive are accessed via Windows File Manager, they are very compressed (one-tenth or less of original size). However, when accessed via the WD file management software, the original size of the photo file is reflected (see screenshot). If the same file is opened in PhotoShop, the resultant properties depend on where it was opened from; a smaller, thumbnail type photo if launched from File Explorer, or the original size if launched from the WD file manager program. How can the same file, in the same location, have two sets of properties? How can I make Windows File Explorer "see" the original file size?



:)

 

File Explorer and viewing pictures

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open File Explorer.
  
• 
  Click on View Tab.
  
• 
  Select Detail panel.
  
• 
  Now if you click on any picture or file you will be able to see the information at the top right corner.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

How to display tile view for pictures in the File Explorer.

Hi Matthew,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in files view settings.



I suggest you to follow the steps below to turn on Tiles view of pictures.

1. Open File Explorer where pictures are present.

2. Right click on the blank space in the File Explorer.

3. Then click on View option from the list and choose
Tiles.





Please get back to us with an update on issue with Windows 10, we will be happy to help.



Thank you.

 

How to change the viewing format of the pictures in File Explorer on Windows 10.

Hello Mac,

Thank you for posting on Microsoft Community. We will assist you in resolving the issue.

I suggest you to follow the steps below and check if the issue is resolved.

• 
  Press Windows logo + E keys on the keyboard to open
  File Explorer.
  
• 
  Open the files/folders where pictures are located.
  
• 
  From the ribbon file, click on View
  tab.
  
• 
  From Layout section, toggle between the options and check if you are able to view the pictures in the type you desire.
  

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.