Windows 10: Pin automatically changed and locked me out

I am trying to logon to my windows machine , with my set pin , but it says wrong pin.So i tried i forgot my pin , took me to the microsoft account , but is not allowing me to reset the pin, says something went wrong.To reboot , i tried shift + restart , shift +f8+restart , nothing worked so far.

:)

 

Lock screen automatically with password

Hi Kenneth,

To have a better view on this concern, are you referring with Lock Screen timeout? If so, we suggest that you follow the steps below:

• Click on Start menu.
• Go to Settings.
• Click on Accounts.
• Under Sign-in options, click on Lock screen.
• Go to Screen timeout settings.
• Change the value under Screen.

Also, no need to create a pin code since you already have your Microsoft account password. You can sign in using your account.

Let us know if you need any further assistance and we will be glad to help.

 

Lock Screen keeps changing

Hi,

Thank you for writing to Microsoft Community Forums.

Windows Spotlight picks the photos from Bing and displays them in the lock screen. I understand that you have set a picture and it is getting changed automatically.

I suggest you to follow the steps to select the Picture that you want to be displayed on the lock screen. Please follow the steps mentioned below to set a Picture to lock screen:

1. Press and hold Windows + I key on the keyboard to open settings.
   
2. Click on Personalization.
   
3. Click on Lock screen.
   
4. Click on the drop down under Background and select
   Picture.
   
5. Click on Browse and select the picture that you want to set.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Unable to go into safe mode to change pin

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the error that you are getting after entering the PIN?
2. Is there any other administrator user account on the laptop?
3. Are you entering the correct PIN?

If you have signed in with your Microsoft Account, I suggest you to follow the steps mentioned in
How to recover your PIN and password from the lock screen and check if this helps.

If you are not able to recover your PIN or password, then the only way to login to your laptop is to do a
Custom Installation of Windows, in which you will lose all your applications; however, your user data like pictures, videos, documents, etc., will be saved in Windows.old
folder.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.