Windows 10: PIN error, don't know how to fix it

So several months ago some kind of error happened and my PIN stopped working. Like, one day I couldn't get into my computer with the PIN I had used for over a year. It acts like I don't have a pin, but I also have a pin, and that pin is compromised, but I don't have the authority to fix it it's my private machine. Every time I try to fix it, I hit a brick wall. Of course Microsoft charges money to actually talk to someone about an issue with their ridiculous security measures, so I'm hoping I can save a hundred bucks and get help here.


I'm sorry. I'm so angry. This whole process is so, so maddening. Microsoft will give you 1,000 ways to buy something, but every time you have an issue they seem to make it impossible to resolve it. I mean ****, none of the text in the dialogue boxes I get is selectable, so I can't copy and paste things here. So I have to upload screenshots. Apparently they updated the snipping tool, so just taking screenshots is a freaking hassle. Lord, give me strength, I hate Microsoft right now. So much.




I go to settings>sign in options>Windows Hello PIN. Here's what it looks like.



I go through the dialogue to set up a PIN, and it randomly chooses one of the 4 microsoft accounts I have 1 that's my main personal one, a second personal one I used to set up my xbox account years ago, a work one, a school one. It chooses my work one. I have no idea why. I am not allowed to use one that isn't work or school. Again, this makes no **** sense, since this is my personal machine, and my ONLY account on this machine is through my main personal email.


I try to go back and I get this:




Of course I can't click anything, so I look up that link on the PIN errors page. I've gotten that error code and this one, too:

0x80090031


The one in the screenshot doesn't exist on the PIN errors page.

The other one ending in 031 says I need to run Clear-TPM. I pop open powershell and try, but it says I need Administrator cred to run it.


I am the **** administrator of my machine. There are no other accounts I log into this machine with.


So that's it. I'm stuck, and I can't fix it. I didn't do anything to make this happen, all of this started spontaneously one day, and while I can use my computer for the most part, there's certain things I'm locked out of because I don't have a **** PIN that **** works despite the fact that I can log in to my accounts and provide the ENDLESS security codes texted and emailed to me.


Please, for the love of God, someone help. Or better yet, someone at Microsoft fix this for free because I refuse to pay a hundred bucks to fix a problem I didn't create.

:)

 

Clear "Pin suggested" list in People Bar

Does anybody know how to clear the "Pin suggested" list on the "People bar"?

Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.

 

Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.