Windows 10: PIN / Factory Reset HELPPP !!!

Can someone please help me ! I just got this desktop yesterday straight out of the box, I was using it fine then when it went to sleep it asked me for a PIN/Password which I NEVER created or set up at all.I used it no longer than 10min, don't even know what windows it is. Some research, it could possibly be windows 10 or 11 I dont know ..... WHAT I TRIED : I tried placing the default password: 0000 didn't work I tried "shift" then restart, went to Advance options- troubleshoot : - Start Up Repair says : Start up repair couldn't repair your PC - System Restore says: To use system

:)

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Factory reset PIN freeze

My computer has been factory reset as i'm clearing it completely. It's been stuck on 'set up a PIN?' For a while now and i cant move on even after plugging in a pin

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?