Windows 10: Pin is not available- password is wrong

I am seeing the error message something happened and your pin is not available. When I try any support issue, I am asked to enter my password. I enter my correct password and it says it is wrong. I know the password is correct.

:)

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Password option no longer available, PIN was never set, unable to sign in

Pls try the steps listed under the section "Enable the Password sign-in option" in this article (ignore the article's title).