Windows 10: PIN not available, PIN reset not working, Ngc folder empty?

Hi, so recently my PIN quit working. For some reason when I boot up my computer it says something like “Something happened and your PIN is unavailable.” And so I have to sign in via password. Once I’m actually on my desktop, I go into settings and try to reset my PIN but it says “something went wrong. We weren’t able to set up your PIN. You can try again, or skip this step and set up a PIN later.”So I browsed online and saw something about changing permissions so that I can access the Ngc folder and do something in there that could help reset my PIN. I did so and there’s nothing in the Ngc fol

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Windows Hello Pin won't allow setup - Tried Ngc folder contents deletion

At some point I stopped being able to log in with my PIN or fingerprint reader. Since logging on with my password and trying to reset the PIN I have not been able to use Windows Hello.

Trying to add a new PIN leads to the eventual message of "Something went wrong. We weren't able to set up your pin..."

Following instructions from various help forums I have deleted the contents of the Ngc folder and have also tried resetting the Access Control Lists on the Ngc folder. Neither of these things have worked.

Does anyone have any further suggestions?

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Your PIN is not available. 0x80280013

Whenever I leave my computer for a while and it goes to sleep and I try to enter my pin this error appears - "Your PIN is not available. 0x80280013". This problem goes away after restarting the computer. How do I fix this?

Things I have tried:

• Resetting the pin via Microsoft account email
  
• Changing the PIN
  
• Deleting the Ngc folder
  

Nothing seems to be working.

I am running 64-bit windows 10