Windows 10: PIN not working after CPU Upgrade.

Hi, I've recently Upgraded my CPU from a Ryzen 5 5600X to a Ryzen 9 5900X but now my PIN is not working anymore. I've seen people access the control panel and rename some folder to aparently make It work again but I cannot even access contoll panel. It asks me to log in to my Account because im the Admin and only user of this Pc but It does not accept my current Password for my Account. Even swapping back to the old CPU does not fix my issue. Thanks for any Help.

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Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

CPU upgrade no post

Thanks, Malneb for responding and your suggestions. Here is an update which I forgot to add, in my process list. 4a) Removed the CMOS battery, jumped the motherboard 4b) Removed the GPU and tried to boot History of upgrade, taken from working machine, seller has offered refund, so I don't believe it's the CPU.

 

Windows pin not working after restart

Hi Bhaumik,

The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

• Open File Explorer and browse to this location:
  C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
• Delete everything within that folder
• Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
• PIN sign in should work going forward

Let us know how it works.