Windows 10: PIN, password, and fingerprint not taking

Discus and support PIN, password, and fingerprint not taking in Windows Hello & Lockscreen to solve the problem; I have schoolwork I need to be doing on this computer like. right at this moment so this is urgent.First: I don't remember my password. I set it when I... Discussion in 'Windows Hello & Lockscreen' started by NixBlake, Sep 20, 2021.

  1. NixBlake Win User

    PIN, password, and fingerprint not taking


    I have schoolwork I need to be doing on this computer like. right at this moment so this is urgent.First: I don't remember my password. I set it when I got the computer two years ago and have not used it once. I don't have a reset password link.My pin was very recently changed, because I am forced to change it randomly. I haven't used the new pin because I use my fingerprint. I don't have a reset pin link.It does accept my fingerprint, but won't let me in without a pin.This hasn't happened before, that it won't let me in without a pin when my fingerprint takes.I have reset the computer sever

    :)
     
    NixBlake, Sep 20, 2021
    #1
  2. markg2 Win User

    PIN + Fingerprint but no password option?


    Preinstalled OS on new laptop w/fingerprint reader. Starting the machine I was prompted for a PIN and then my fingerprint but not a (the) password that I use on my Win7 machine and is required for various installed programs and the home network. I must be blind but Settings/Accounts/Sign-in Options is all for my MS account not the machine.

    Nothing under Settings/Privacy or /Updates and Security.

    Okay, I'll bite, where is 'give this OS a password' hidden?

    Mark
     
    markg2, Sep 20, 2021
    #2
  3. Mike1951 Win User
    Prefer Fingerprint Reader use Password Instead of PIN


    I just purchased a modest Toshiba laptop to replace my five year old HP laptop. Being new to W10, I am not impressed with and do not trust the use of a PIN rather than a sophisticated password.

    The USB reader I bought for the Toshiba is an Eikon using Authentec driver. I dislike the apparent limitation of Windows Hello to only associate the fingerprint reader with the PIN. But my real issue is that this prevents my using the FP reader to also open my password program.

    On my HP laptop, I have this capability with SimplePass. I actually attempted to install HP's SimplePass on the Toshiba, but it would not install.

    Unless I'm overlooking a way to do this with W10, I'm looking for a utility that will store password(s) for use by the FP reader both for logon and accessing, at the minimum, my password program.

    I do not wish to change the password for my password program to the Hello PIN just to achieve the dual function.

    Any enlightenment and/or suggestions would be greatly appreciated.

    Thanks,

    Mike
     
    Mike1951, Sep 20, 2021
    #3
  4. Dyan Rey Win User

    PIN, password, and fingerprint not taking

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Sep 20, 2021
    #4
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PIN, password, and fingerprint not taking

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