Windows 10: Pin required to sign in

Cannot get into computer because it requires a pin when i try to create one it loops me back to sign in page. Only two options are on pin page “skip” or “retry” both get me looped back to sign in page. I cannot change any settings because i cannot get past the sign in. I dont know any of the particulars such as version of windows etc. it is a new computer. I was able to get in it for a month, then the pin restriction stopped me. Please advise.

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.

 

PIN is now being required to logon

Hi Kevin,

If you're having trouble using your PIN to sign into Windows, you can try resetting your PIN. Kindly check this
link regarding PIN sign-in issues.

If that doesn't work. We suggest resetting your PC.

Warning: Following these steps will remove all of your data, programs, and settings

• 
  Start your PC and select the Power icon in the bottom right-hand corner of the lock screen.
  
• 
  While holding down the Shift key, select Restart.
  
• 
  On the Boot options menu, select Troubleshoot > Reset this PC > Remove everything.
  
• 
  Your PC will restart and will reset itself.
  

Let us know if you have any other questions.