Windows 10: Pin unavailable after restarting into safe mode

Restarted into safe mode to finish using the AVG antivirus uninstaller as it instructed me. Upon restart, login screen came up with this pin unavailable message. No password sign in option, clicking to reset the pin just loads for ten-twenty seconds then does nothing. I've tried every solution I can find online, nothing has worked. Would appreciate some help.This is on a 2024 almost brand new ASUS Zenbook 14 with Win 11 pro.

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Can’t restart in safe mode

Good day all! I have an issue that prevents Windows 11 (22H2 22621.1194) from fully loading in normal mode. When I follow the steps for Safe Mode:

1. At the login screen, hold down the shift key and press the Power Button then Restart to make it enter Recovery Environment.
   
2. Now please select Troubleshoot > Select Advanced options > Select Startup Settings then Click Restart.
   
3. However, I do not get the startup options menu - the computer just starts back up like in normal mode.
   

Any suggestions?

 

PIN not working in Safe mode

Hello,

Windows 10 may have encountered a corruption that caused your machine not to recognize your pin. For us to better assist you, kindly answer the following questions:

• Have you made any recent changes to your computer prior to this issue?
• Is this also happening even if you're not on Safe mode?
• Are you getting an error message whenever you enter your pin?

Meanwhile, if you're able to log into your computer if you're not in Safe mode, we recommend that you visit this

link. From there, you'll see a thread with a similar issue, kindly see the reply of
Kapil Arya MVP and follow the steps on his reply.

We'll be waiting for your response.