Windows 10: Pinch and Zoom keep resetting on HP Pavilion 15-ab045sa

Product Name: HP Pavilion 15-ab045sa 15.6
Operating System: Microsoft Windows 10 (64-bit)

I am getting really annoyed! in Mouse and touchpad settings I don't want pinch and zoom enabled! So I disable it only to find out when I restart the computer, it has enabled itself again. I hate it as I keep rezing my desktop icons because of pinch and zoom. Does anyone know how to solve this please?*Mad

I saved a profile for my Mouse and Touchpad settings. But it still loads the default settings, that has pinch and zoom enabled. I have to Manually load my settings. Come on HP! Not good enough!!!

:)

 

Settings don't save after logoff

I also have exactly the same problem. I have an hp pavilion 15 p247. It's extremely frustrating as the pinch zoom keeps randomly zooming in and out.

This, combined with the fact that edge is not compatible with sending attachments on outlook, mean I'm less than impressed.

I've followed a couple of threads about these issues and so far none of the Microsoft engineers suggestions have solved either of the problems for people.

 

Disable Pinch Zoom Permanently

I have an HP Pavilion with Windows 10. I have turned off my pinch zoom by going to settings, devices, mouse and touchpad, additional mouse options, synaptics settings and unclicking the pinch zoom box. While this works as a temporary solution, every time
I restart my computer the pinch zoom is enabled again. I would like to disable the pinch zoom permanently so I do not have to go through the settings each time I turn on my computer. Is there a way to make the setting change permanent?

 

I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
Open up regedit.exe
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
Note this is LOCAL MACHINE, not CURRENT USER.
Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
Double click and change the value to 0
Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!

 

Hi there,

This was driving me mad *Mad....came across your fix and this seems to be working for me as well, so I wanted to say thank you. *Thumbs I will monitor it but fingers crossed.

Cheers.

 

You're welcome. Glad I could help as I don't know much. But I try my hardest. Don't try and install Windows 7. It completely ruined my computer and the knowhow team at pc world can't even fix it so it's away to be fixed.

 

Works a treat, saved my sanity. Many thanks!*Thumbs

 

Thank you

For this fix, I had originally used a fix that had involved deleting the win 10 driver and reinstalling the windows 8.1 one, after choosing how you install updates in windows, then removing touchpad from future updates, since then and having installed a new ssd and doing a clean install, this option seems to have been removed , so it was back to searching the net having found this simple fix all is back working as it should, a bonus being it seems to have decreased the bootup time which with the ssd was fast anyway, *Smile

 

Thank you so much. Having spent a frustrating hour+ getting nowhere with what should be a simple setting you have sorted this for me. Thanks again.

 

Yeah HP Website/Forum is Hopeless best to stick here! Glad I could help as I don't know a lot!

 

After struggling for 2 weeks, finally came across this thread.

@hollyoaks777 , good work, thank you. Well done.

 

No problem at all glad I could help.

 

@hollyoaks777, You are a star, it works fantastic. you've saved me a lot of grief. Many thanks.