Windows 10: Ping Is High on Only One Device- How to Fix?

Hi-I have been getting abnormally high ping on only one device in the house 60+ whereas every other device sits at a comfortable 18-20. I have tried just about everything; scanning for malware, restarting/resetting the router, updating drivers, troubleshoot scanning, etc. and nothing has fixed the issue.I had found articles about this issue in the past, but the system settings are outdated and the solutions did not work for me so was just looking for a more current solution.Thank you in advance to anyone who replies!

:)

 

high ping fix

Hello,

What are the factors that cause high ping and how to fix it?

Thanks

 

Random High Ping Spikes

Hi

Welcome to Microsoft community.

It sounds like you've already gone through a number of troubleshooting steps to resolve your high ping spikes issue. Since the problem appears to be isolated to your PC, there are a few more things you can check to potentially identify and resolve the issue:

1. Update Network Drivers

Ensure that your network drivers are up-to-date.

1. Open Device Manager by right-clicking the Start button and selecting "Device Manager."
   
2. Expand "Network adapters," right-click your network adapter, and select "Update driver."
   
3. Choose "Search automatically for updated driver software."
   

2. Disable Background Applications

Some background applications can cause high ping spikes by using a significant amount of network bandwidth.

1. Open Task Manager by pressing Ctrl + Shift + Esc.
   
2. Go to the "Startup" tab and disable unnecessary startup programs.
   
3. Check the "Processes" tab to see if any applications are using excessive network resources and close them if necessary.
   

3. Check for Malware

Malware can cause network issues, including high ping spikes.

1. Run a full system scan with Windows Defender or another reputable antivirus software.
   

4. Adjust Power Settings

Sometimes power settings can affect network performance.

1. Open Control Panel and go to "Hardware and Sound" > "Power Options."
   
2. Select "High performance" as your power plan.
   

5. Disable Network Throttling Index

Windows sometimes throttles network performance to prioritize other tasks.

1. Press Win + R to open the Run dialog, type regedit, and press Enter.
   
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile.
   
3. In the right pane, double-click on NetworkThrottlingIndex.
   
4. Set the value to FFFFFFFF (8 Fs) and click OK.
   
5. Restart your computer.
   

6. Use Ethernet Connection

If you're using Wi-Fi, try using an Ethernet connection to see if it resolves the issue.

7. Check Router Settings

Ensure that your router is properly configured and that QoS (Quality of Service) settings are not limiting your PC's bandwidth.

8. Disable Large Send Offload (LSO)

Disabling LSO can sometimes resolve high ping issues.

1. Open Device Manager and expand "Network adapters."
   
2. Right-click your network adapter and select "Properties."
   
3. Go to the "Advanced" tab.
   
4. Select "Large Send Offload V2 (IPv4)" and set it to "Disabled."
   
5. Select "Large Send Offload V2 (IPv6)" and set it to "Disabled."
   
6. Click OK and restart your computer.
   

9. Contact ISP

If none of the above steps work, there might be an issue with your ISP's routing to your specific PC. Contact your ISP for further assistance.

By following these steps, you should be able to identify and resolve the high ping spikes on your PC. If the problem persists, it might be worth checking for any hardware issues with your network adapter or considering a professional diagnostic.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

High Ping when play game

Hi DangBach1,

My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

Check the suggestions offered in this article, it is a website that some Windows MVPs share, from the steps explained, exclude point 11

Fix High Ping In Online Games In Windows 10

https://thegeekpage.com/fix-high-ping-in-online...

Let me know if you have something else that I can help you with, I'd be happy to help.

Have a nice day

Regards,

Marc M.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.