Windows 10: Plantronics w745 W7** headset muting me in Teams - how to fix this please?

I've had a Plantronics W475 for a few years and it worked perfectly in Teams, with my desk phone and mobile.Around 3/4 months ago it started playing up in Teams. When I'm in calls it seems to take me talking for a few words to pick up my voice - almost as if it's muted until it hears me and unmutes - by then everyone has missed a few words and I have to repeat themAlso if other people are talking, I can't interrupt -everyone else has to be silent. This doesn't support a 'normal' group conversation.I have disconnected and uninstalled and reinstalledYes the Plantronics hub is up to dateI have

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MS Teams and Headphone inline volume/mute

My Plantronics Blackwire C320M inline mute and volume control works in Skype but in the new Teams meeting it doesn't. Am i doing something wrong, or is there a way to allow the control from the headset cable?

Thanks,

 

Connecting legacy Plantronics headsets to a Windows 10 machine

Headset Tip.

This tip is for people with the following Starting Situation:

• You have an older ("legacy") Plantronics headset, such as an "H-series" Plantronics SupraPlus HW251.
  
• You have a two-piece rig: (1) the headset, which terminates in a Plantronics-style "quick disconnect" connection, and (2) an adapter cable with a quick-disconnect attachment at one end and (probably) a 2.5 mm jack at the other end.
  
• Historically, you connected your headset rig directly into a desk phone.

Goal:

You desire to use this headset with your Win 10 machine (in my case it was a Surface 3 machine running Win 10) in order to make Skype calls.

Tempting, but incorrect resolution:

• Plantronics makes a wide variety of adapters, one of which is a Quick Disconnect to 3.5 mm jack adapter. It is tempting to purchase this (relatively) inexpensive adapter, swap in the new 3.5 mm jack adapter in lieu of the existing 2.5mm jack adapter, and
  just plug in your "upgraded" headset rig into the 3.5 mm jack on your machine.
• This approach will fail.

Correct resolution:

• First, you must be willing and able to allocate 1 USB port on your machine and about $70 to solve this headset connection problem.
  
• Second, determine through web research exactly which Plantronics headset model you have.
• Third, call Plantronics customer support, which at this writing is 1-855-765-7878. Be surprised that a real person answers the phone and is helpful. Ask the Plantronics customer support person which "DA" adapter unit is compatible with the specific model
  of Plantronics headset that you have. The DA adapter has a Quick Disconnect at one end, a USB at the other end, and some electronics in between. Note that Plantronics developed more than 1 DA adapter unit, and the legacy headset to DA unit compatibility
  information is not on their website. Plantronics customer service can figure it out, though.
  
• Forth, order the DA unit recommended by the Plantronics rep. You will order the DA adapter from a third party reseller.
• Fifth, receive the part, connect it up, and test it out. Win 10 recognizes the DA adapter, your headset works as it should, and problem solved.
  

 

Plantronics Announces GameCom 777 Headset

Plantronics today announced the new GameCom 777 Gaming Headset with virtual 7.1 surround sound, enabled by Dolby Headphone and Dolby ProLogic IIx technologies. The GameCom 777 combines immersive surround sound and Plantronics' design excellence to deliver an unmatched sound and voice experience for PC gamers.

It features 7.1 Dolby Headphone technology in a plug-and-play USB sound card for the PC and Mac. In addition to its surround sound capabilities, the GameCom 777 headset was engineered with numerous functional and ergonomic wearing benefits including an open-ear design that keeps users connected to the game and their surroundings.





Other features include:

• A lightweight frame and specially designed earpods that redistribute pressure for maximum comfort during long gaming sessions.
• A unique 'hide-away' boom that turns the headset into a pair of high-quality headphones for music and multimedia use.
• A telescoping, noise-canceling microphone that provides accurate positioning for voice clarity.
• An in-line volume and microphone mute controls to provide gamers fingertip audio and voice direction.

The GameCom 777 headset is also compatible with VoIP internet programs such as Skype and Google Voice.