Windows 10: Play gsm audio format in Media Player Version 11.2308.3.0

gsm file format is not playin in my windows media player.

:)

 

Windows Media player

Hi,

Invalid file format or incorrect video codec are some of the possibilities why some videos or audios are not playing on Windows Media Player. To isolate the root cause of the issue, kindly answer the following questions:

• Which version of Windows Media Player are you using? (kindly click this
  link to determine the version of it.)
  
• Were you able to play the videos and audios using other player?
• Did you receive any error messages when you try to play a specific video/file?
• Can you send us a screenshot of it?

In the meantime, we suggest running the built-in troubleshooter on the Control Panel for us to identify the root cause of the issue and provide fix for it. Kindly follow the steps below:

• Open Cortana and type Control Panel.
• On the search bar, at the upper right corner, type Troubleshooting
  and click it.
• Under Control Panel Home, choose View all.
• Double-click the application and follow the instructions. (Do it on all Microsoft Media Player related category.)
  
  
  
  
  

Update us with the outcome so we can provide further assistance.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.

 

Cannot play audio CD from Win Media Player

We suggest you try to play the .cda files on another PC that has a Windows Media Player.

In the mean time, kindly try the troubleshooting steps below:

• Type Default Programs in the search bar.
• Click Default Programs under Best match.
• On the pop-up window, click Associate a file type or a protocol with a program.
• Under Name tab, look for .cda, and check if Windows Media Player is listed
  Current Default program.
• If not, select .cda then click Change program..., and select
  Windows Media Player.

If Windows Media Player is the default program for .cda files, follow the steps below:

• Type Troubleshooting in the search bar.
• On the pop-up window, click Hardware and Sound.
• Click Windows Media Player DVD.
• Follow the on-screen prompt to run the troubleshooter.

Let us know how it goes.

Thank you.